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Showing content with the highest reputation since 07/02/2013 in all areas

  1. 14 points
    Wow. I apoligized for the stocking mix up, offered a quick soluition, and when rejected we refunded your order instantly. But thank you for the nasty post and changing my email wording to make us look bad. Oh, don't forget you're asking to have SSA reward points given back to you as cash. Again, I am sorry there was a stocking mistake, but we tried to instantly correct it and refunded you right away when asked. BUT I WILL NOT sit here and have someone change what I said to hurt my business. You can run and tell your friends that you got great customer service despite the stocking issue. You were not wronged, it was a simple mistake on communication between us and XS Power. We apologized, tried to correct the issue instantly, sumbitted refund asap, and this is how you act. I will gladly warm other vendors of you if I need to.
  2. 11 points
    Oui, this is what happens when I only work on emails all weekend, take half a day off and not keep on top of the forums every 30 minutes like always. First off, this customer ordered a D4, as he said, for the first sub. When it arrived, he swore up and down that he got a D2 sub. Which by the way, had never happened before where a customer was sent the wrong coil, so it was VERY surprising to have someone say they got the wrong coil. Since he was so adamant about the wrong coil and has been accusatory from the get go, I assumed he was using a trusty DMM and was reading it correctly, I apologized for the supposed mistake of the build house, so for his second sub, we adjusted it to a D2 coil. So his second sub came and appears to be a D2 as ordered. For future reference, there are three different people who check or overlook the sub before it leaves the build house, so to say we have no quality control is clearly not accurate. There is markings on the box, the build ticket and the former, so it is HIGHLY unlikely that a sub would ever ship out with the wrong VC. Yes, we are a small brand, but clearly we have experience doing this and we have NEVER and I mean NEVER screwed over a customer and as explained and posted numerous times in a thread, if a mistake was made we have always worked to correct it asap. So for one customer to be claiming it happened twice, seems quite odd. As explained in this thread, the D4 coils have a resistance lower than D4, same with D2. The Gcon does NOT come in a D1 coil option as there are D1 coils for it. This is due to a number of reasons, power compression, impedance rise or box rise etc., so that the coils rest below the stated resistance and with natural rise will be closer to stated resistance. (Alton's explaination is much better then mine: http://www.soundsolutionsaudio.com/forum/topic/60275-two-new-ssa-subs-showing-diffrent-ohms/page-3#entry1020077) For example, if you get a D4 ohm subwoofer from a different brand that uses 4.0 ohm Re, after natural rise it will be higher than a D4. One easy way to know for sure is on each former, above the coil should be written in black sharpie, stating the voice coil that is on the subwoofer. As it stands now, with everything written out by the customer as the facebook messages did not contain all of this info, we can only assume that the first Gcon was a D4 as ordered and the second Gcon was a D2 as ordered. This may be partially my mistake as I did not ask for a photo of the formers from the get go, but I have never had to do that before. If the customer truly is the first one with wrong voice coils, we will clearly correct it, but if the first one was read wrong..... Side note, with SSA store rewards, the total was $444, not $457.
  3. 8 points
    saw this on facebook. Whats the eta and specs?
  4. 8 points
    Sometimes people just post what's on their minds. Maybe he wants to see if people agree with his decision? I donno. It's not annoying to me. Kyle, take your negative ass post somewhere else. Not every post has to have pics or technical info.
  5. 7 points
    A 110lb sub will give you a hernia? That's cute.
  6. 7 points
    LMAO...then the DD1 did absolutely NOTHING to for you. The fact you used it as a "starting point" with a 0db test tone then manually increased the gain means you negated any affect the DD1 had on the setting. You didn't set your gain with the assistance of the DD1, you set your gain by ear...exactly the same as we suggested here.
  7. 7 points
    I like all the forums honestly. There is knowledgeable people on all the forums you just have to filter through more stupidity at the other ones.
  8. 7 points
    I'll take 20 quality threads over 200 threads of BS any day!! J
  9. 7 points
    Btw guys, my girl bought this for me. She loves bass and wants this to be our show truck. I found my wife lol
  10. 7 points
    I had an SSA Icon 12 in my car for about a year on 1200w RMS. The sub was in a 2.5ft^3 box tuned to 33 hz and it was definitely the most musical sub i have ever listened while dropping an insane amount on lows. I sold the sub a few months ago, ordered an Xcon 15, and built a 5ft^3 box tuned to 33hz again. The sub arrived yesterday packaged inside a crate that was inside a box lol. This thing must not have moved an INCH. The suspension on this sub is STIFF. Most definitely the stiffest suspension I have felt. Anyways, after hooking it up to my MB Quart Onx2000.1, I can say this thing is...well for lack of a better word...a MONSTER. The move up in cone area and power defintely made a huge difference in the amount bass. The xcon seems to the play the higher bass notes with more authority as well. Overall, this is one kick-ass sub and I cant wait for the suspension to loosen up and spend more time playing it. SSA has never let me down.
  11. 7 points
    When you know you're good.... I don't always model speakers, but when I do I already know what they are going to do. Stay loud my friends.
  12. 7 points
    Power needed to move the cone to xmax in a particular alignment is RMS power rating. The following is an example. Subwoofer A uses a 8 layer 80mm long coil that weighs 400 grams (total MMs). This sub takes 6,500 watts to hit 35mm in a 5 cubic foot box tuned to 32 hertz. Subwoofer B has the same T/S parameters but uses a 4 layer 80mm long coil that weighs 200 grams (total Mms). Due to the lighter weight this sub only needs 3,200 watts to hit xmax in a 5 cubic foot box tuned to 32 hertz. Couple this with the fact inductance will double with subwoofer A than sub B above 35-40 hertz. Sub B is not only as loud as sub A with 3,000 less watts it will be 2-4 DB louder above 40 hertz due to inductance. This means Sub A would actually need 12,000 watts to be as loud as Sub B on 3,200.
  13. 7 points
    JJ, I'm glad that you are excited about things and very passionate about speakers, I too was once like that at your age, but here's the thing. I've got close to a thousand emails to answer as I've had near next to no time to do any emails in weeks due to people being out sick, hurt, etc. I don't have time to answer hundreds of your questions a day, you have to take some initiative and read around the internet and educate yourself as I have told you numerous times. This is the do it yourself or "DIY" market where many things you have to read and figure out on your own. The information is out there and free for you to consult, you just have to google for it. If you keep sending the same email over, and over, and over, and over, and over it only makes the pile of email that I have to go through next week even bigger provided I'm not out sick with the plague that is going around the shop. My focus is on machining, building, and making things go out the door right now. Whether it be one handed, sick, hurt or whatever it is that has to be done. Filling orders takes priority over answering the hundreds of questions you have, I'm sorry I am not able to do that. Search around the internet...there's tens of thousands of hours of material for you to read.
  14. 7 points
    do you even own a evil? i find it funny you requesting something bigger .... when you have yet to own the biggest in the series....... come to think of it.. i dont even remember you running a Zcon. you can dislike this now.
  15. 6 points
    If you twist the serpantine belt on your car..it will snap..because it's too short when you twisted it. If you twist a tinsel lead when you tighten it up..it magically becomes shorter, the geometry changes..and it breaks! What do we see in the pictures posted? Twisted leads. They are not straight. This is the paper that goes in the packaging with them. -out.
  16. 6 points
    1st issue is relying on a clamp test for anything. Don't waste your time, useless endeavor. 2nd issue was purchasing a CT Sounds product. Even if the amp is decent the owner is a giant douch and doesn't deserve any business nor support by people using his products. Sell it as Aaron suggested and invest in something else.
  17. 6 points
    I work in the car audio industry, and I have to say, Aaron did EXACTLY what he could to rectify the situation. People have been driven by electrical devices for so long that they assume a machine is customer service. The machine says I have 3 dash kits in stock, but I had no way of knowing that last month someone stole one. I apoogize and try to fix it. That's customer service. Human beings make errors. It's life. If you were at McDonald's and they ran out of Sprite, would you hop on the internet and piss and moan about the worst service you've ever had in your life? I think not. Grow up. This just solidifies my faith in a fantastic company with outstanding customer service. You should have thanked Aaron, and moved on. Don't be a dick. My love for car audio dies more and more each day because of a generation of spoiled bastards with no regard with how the real world works. What the hell happened?
  18. 6 points
    Going through I don't think they meant you were bashing the company/nick but others. I don't see how they're being sarcastic. Impious, tirefryr and shizzzon were trying to explain. M5 was the only one being sarcastic and was only doing it because tenacious is annoying and ignorant. I don't understand why you guys don't listen to these guys... Zero tact and constantly talking in circles rather than being direct. Discredits whatever they see fit without truly explaining why everyone else should discredit. They act as though they're %100 right, but fail to fully disclose why they are correct and someone else is incorrect. They scream tolerances and calibrations yet never give any real numbers. They never ask what the given tools tolerances are and if they have been calibrated or when the last time they were calibrated. Just because you have technical training behind you and some real world exercise, doesn't mean you have the right to discredit everyone else. It's easy to sit behind a computer and seem all so intelligent. There's a common factor of why a lot of people don't like this forum. Maybe you should go and seek some education and then you might understand just how much money, time, equipment, etc... goes into testing, measuring, certifying etc. Right now it seems that all these guys are "talking circles rather then being direct" but you clearly do not understand this subject. Once you go out and find the necessary knowledge, then you will realize how right these few guys are. Until then, argue on and have fun!! I more than understand this subject. This shit is simple, yet you tech team dick riders and "tech team" want to make this complicated. Maybe you should take some laxative and the rest of the tech team to get rid of the bull shit you guys are full of. I swear you guys could ruin a wet dream because one of her nails was .05mm too long. Yet, every post you make shows how little you do understand and your inability to comprehend. If you understood what was happening and comprehended what has actually been discussed and challenged here, you would never have posted. You keep stating people are typing in circles, yet the ones whom keep complaining about it are in fact the ones doing it. Everything has been explained to you; you just won't allow yourself to understand it as you would have to admit to yourself that you don't really know as much as you think you do. Don't get upset, this happens to us all. How about taking a step back, and just thinking, these guys ARE right and why they are. The simple fact is, the man who did the "testing" and posted this information is simply a hobbyist. His results can not be relied on, yet many people whom don't understand this WILL rely on his "testing" simply because they don't know any better. As long as there are uncontrollable variables, the "testing" is pointless. If ANY of us conducted this "testing" in a similar matter, the "tests" would also be invalid. If these "tests" were being conducted by a lab, by a professional, all testing parameters would have laid out, explained, and discussed in length before any testing had begun. Than and only then could the results be relied upon and only after many amplifiers had been tested not just one or ten.
  19. 6 points
    Exactly. If you challenge them, then you're %100 wrong. This whole thread is dancing in circles. The tools used to do these tests are published. It's not like they're hiding... If you're so worried about certain things, go fucking look them up. Also, it wasn't just a "clamp test" But lets only focus on one aspect of this whole damn thing. God forbid we open our eyes wider This shit reminds me about the argument over linear vs progressive spiders. Shit was completely ridiculous. You guys focus on one little aspect. the burden of proof is always on those who made the claim. in this case the person who conducted the testing. he is responsible for providing accurate information. in simple terms, the results of his clamp test are invalid because they are not complete results (and any conclusions or comparisons he makes are not only false but misleading). this should be very easy to understand.
  20. 6 points
    As a new company that firmly believes in proper testing procedures, and plans on expanding into amplifiers I would be interested if your product has been test benched against other industry recognized standards such as Audio Precision or Sound cube. Or better yet has ISO 17025:2005 certificates, or am I misunderstanding the nature of this product?
  21. 6 points
  22. 6 points
    Don't have an 'official' release date...we never have for anything and we never will. The tab that is on the website should be a bit of a clue. The reason there are a handful of people that have them and have put them up on youtube and what not was to do field testing to prevent any issues with happening with a few parts that we haven't used before. We got the information that we were looking for, made a few adjustments and they're about ready for release. I've had zero time to do any emails, office work, etc for the past week due to people being out sick and everything in the shop breaking at least twice. Photos have to be edited and put up on the site and then they will be released for ordering. Thanks for your patience and understanding!
  23. 6 points
    It was moved so Kevin can not edit it.
  24. 6 points
    I'll put in my 2 cents since this is not a specific manufacturers forum. Both drivers have close enough mechanical parameters that they would behave the same nearly the same in the same box. Both drivers have the same motor force 288.75 for the sp4 and 288 for the evil. Yes the evil has more BL due to more "L" length in coil wire. However this also increases resistance which has to be taken into account. However the Evil has a slightly higher SPL rating .2 increase. Due to the slightly better Mms weight and motor force ratio due to the 10 gram lighter moving mass. So in a world on paper the Evil would be ever so slightly louder in an enclosure where the drivers would reach xmax at 3,000 watts. However in an alignment that took 3,250 watts to reach xmax the Evil would have an ever so slightly more advantage being the sp4 could not displace as much air due to not hitting xmax. However it would not be enough to be audiblly different due to the minute difference. So as a customer in my opinion it comes down to one thing. Fi prides itself in being a DIY company. It expects its customers to be able to take the info given and help themselves in enjoying the product. Which in return allows for a less expensive product. SSA on the other hand is a dealer network company and prides itself in bring able to work hand in hand and guide the customer. This of course take time and time is money. So there comes into play the slightly higher costs. So it comes down to what type of customer you are. Are you the one that can handle the expected wait time (you are told prior to purchasing) and can use the product at a DIY'er or do you need daily updates on product status and enclosure recommendations and install help.
  25. 6 points
    MY point is you are pricing an unknown. We have nothing to go by other than a few specs and some pictures of a prototype. You walk into a car dealership and the salesman tells you, "Come look at this brochure of this new model we have coming out. You can get it for $15000 if you preorder right now. It's red, has a 4 cylinder engine, and gets okay gas mileage, but we don't really know for sure because we've only tested the prototype, but we're pretty sure and can give you all the specs once we have your car." I'm sure you realize this is a tough sell. As I stated before, you have to understand the skepticism. We have little to no information, not even photos of each individual driver, nothing. You literally showed up one the storefront and forum in one fell swoop, with no information. This is the age of information. I'm a prospective buyer. I see your company and your product, but there's no info about your product. The photos are all of the same driver (a prototype obviously) taken on a wooden bench next a Mountain Dew bottle and you want $300+ dollars. Why should I take that risk? I can make two more clicks and purchase a well know driver from a well known company for the same price and know exactly what I am getting without risking my hard-earned money.
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