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Found 4 results

  1. So i ordered a sub for a buddy of mine for his birthday. Literally 24 hours later he impulse bought a sub himself from a friend of his. In short, I ordered a sub 24 hours ago, payment processed, order just got switched to awaiting fulfillment...so I know there are another 10-15 business days before the sub is built. I needed to cancel and refund this order ASAP so I dont end up with a sub for nobody. I have sent sales an email, but I have seen issues about response time. Has anyone had experience with refund/returns/cancellations? If so, how did you go about it?
  2. The anticipation is killing me. Summer days go by and I'm not bumping. How long am I looking at to receive my single zcon recone? Ordered on 6/7. I was hoping it would arrive in 2-3 weeks. Anyone have any input on how long it took for them to receive a recone?
  3. njanowsky


    I ordered an 18in Bl on 1/20/2013 using my dad's credit card and it sat there saying "awaiting payment" for a couple days now and I thought I put in some of the payment information wrong, so I reordered the sub using MY debit card. I've emailed Fi a few times and I just want to make sure that the first order doesn't get charged to my dad's card, I DO NOT WANT TWO SUBS!!!!! SOMEBODY FROM Fi PLEASE RESPOND.
  4. njanowsky


    hey guys, i ordered an 18in fi bl on the 20th and it's now the 23rd and it still says "awaiting payment" every time i check my order status. is this normal? how long should this process usually take? should i be concerned? any feedback on this whole process is greatly appreciated, thanks!