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orlando144

Fi sent me the wrong size sub.

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I ordered a Q 15" but got a 12" same options and dustcap color but in a 12". Is there a phone number i can call? How long untill i get my 15" once i return the 12" ? Thanks

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u have to email them, the email is on the website. Did you keep your invoice?

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u have to email them, the email is on the website. Did you keep your invoice?

Ill email them. Thanks man and yea i got the invoice

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Yea. I hope it turns out well. Since they have a delay on Qs...

Yea i apreciate the help guys. I waited 30 days and now i have to wait more. Dammm!

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Hey sucks to hear about this. Damn and I know you have been waiting a good while for this.

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Email me your order number (looks like I-XXXXX/00) and your information and we'll get it taken care of.

Definitely sorry about that one.

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Hey sucks to hear about this. Damn and I know you have been waiting a good while for this.

Yea bro i was anxious to get louder. But i gotta be patient stuff happens hehe.

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I don't have an email from you, please email me so I can get this taken care of ASAP.

Nick at ficaraudio.com

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I don't have an email from you, please email me so I can get this taken care of ASAP.

Nick at ficaraudio.com

I sent the email. Thanks

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I don't have an email from you, please email me so I can get this taken care of ASAP.

Nick at ficaraudio.com

Did you get my email?

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Wht havnt i gotten any help from Fi ?

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You gotta be patient man. They got more going on than your Q. Not trying to be a Dick. But just wait a day.

Yea man true. I am being kinda inpatirnt. Thanks for the heads up.

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I ordered a Q 15" but got a 12" same options and dustcap color but in a 12". Is there a phone number i can call? How long untill i get my 15" once i return the 12" ? Thanks

Sundown Audio ftw :peepwall:

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Cant expect them to answer within 6 hours man. Give them a day or two.

I know you must feel pissed, but trust me, this is a one in a million case. Never saw it happen before.

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Yeah man im sorry about what happened. i hope everything will work out ok.

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Thanks for the help guys. Hope it wont take as long for the 15" XD

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Just remember man, youll feel so happy when that delivery comes in lol.

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I will get you a label emailed to you tomorrow so you can return the sub and we will get you a 15 going tomorrow.

My apologies for this as it was a mixup in the shipping department.

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Cool to see them taking care of ya getting ya put ahead of others to complete your order, gotta love CS like that. :)

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I will get you a label emailed to you tomorrow so you can return the sub and we will get you a 15 going tomorrow.

My apologies for this as it was a mixup in the shipping department.

Thanks for the help. Sh*t happens haha. Great CS thanks Fi.

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I will get you a label emailed to you tomorrow so you can return the sub and we will get you a 15 going tomorrow.

My apologies for this as it was a mixup in the shipping department.

When i get the label do i just tape it on the box? and will i have to pay to ship it back?

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