Missing a part I think....

[jbeez 0]

Just got my big ben amp delivered, was is supposed to come with this: (from your website)

• Docking Pads® to reduce vibration and 
  extend the life of your amplifier

 

also my remote knob and the power terminals are already nicked up and its brand new out of the box....

 

https://lh3.googleusercontent.com/SZwf4pAqQkfFH2x9zPmgxBLRwd5Gtfu7GkZzt9f7ASQ=w561-h747-no

https://lh3.googleusercontent.com/cXetjzzcpErJC1-PzaCOsWig4z7CpbNUqdNcxcDXp1Y=w561-h747-no

 

sorry my cellphone camera isn't great in very close range in low lighting, but you can prob see some nicks/scratches, its more prominent on the top where the wires get tightened on the second pic

 

the barbara ann also missing any thing to attach to the amp mounting feet, however the BA has included some screws w/ washers to mount it and 2 different sized allen wrenches to loosen the power and speaker terminals.  Was the big ben also supposed to include mounting hardware and tools?

 

 

 

[pmureika 31]

Just got my big ben amp delivered, was is supposed to come with this: (from your website)

• Docking Pads® to reduce vibration and 

  extend the life of your amplifier

 

also my remote knob and the power terminals are already nicked up and its brand new out of the box....

 

https://lh3.googleusercontent.com/SZwf4pAqQkfFH2x9zPmgxBLRwd5Gtfu7GkZzt9f7ASQ=w561-h747-no

https://lh3.googleusercontent.com/cXetjzzcpErJC1-PzaCOsWig4z7CpbNUqdNcxcDXp1Y=w561-h747-no

 

sorry my cellphone camera isn't great in very close range in low lighting, but you can prob see some nicks/scratches, its more prominent on the top where the wires get tightened on the second pic

 

the barbara ann also missing any thing to attach to the amp mounting feet, however the BA has included some screws w/ washers to mount it and 2 different sized allen wrenches to loosen the power and speaker terminals.  Was the big ben also supposed to include mounting hardware and tools?

Did you try contacting them?

[jbeez 0]

Well, here is where I tried.  But also Aaron has already been talking with me and is going to get me those mounting parts.

[pmureika 31]

Well, here is where I tried.  But also Aaron has already been talking with me and is going to get me those mounting parts.

I have gone to their website and contacted them that way. They were very helpful and even had a phone number to call.

[Aaron Clinton 2,372]

US Acoustics is mailing out the docking pads.

[jbeez 0]

So I got my "Docking Pads" today in the mail, they are these to be very exact

 

http://solutions.3m.com/wps/portal/3M/en_US/Electronics_NA/Electronics/Products/Electronics_Product_Catalog/~/3M-Bumpon-Protective-Products-SJ5017-Black-1000-per-case?N=8704948+3294772729&rt=rud

 

 

Is there a specific area on the amp I'm supposed to stick these?

Edited August 27, 2015 by jbeez

[Aaron Clinton 2,372]

So I got my "Docking Pads" today in the mail, they are these to be very exact

 

http://solutions.3m.com/wps/portal/3M/en_US/Electronics_NA/Electronics/Products/Electronics_Product_Catalog/~/3M-Bumpon-Protective-Products-SJ5017-Black-1000-per-case?N=8704948+3294772729&rt=rud

 

 

Is there a specific area on the amp I'm supposed to stick these?

 

Near the corners for balance.