So i ordered a sub for a buddy of mine for his birthday. Literally 24 hours later he impulse bought a sub himself from a friend of his. In short, I ordered a sub 24 hours ago, payment processed, order just got switched to awaiting fulfillment...so I know there are another 10-15 business days before the sub is built. I needed to cancel and refund this order ASAP so I dont end up with a sub for nobody. I have sent sales an email, but I have seen issues about response time. Has anyone had experience with refund/returns/cancellations? If so, how did you go about it?
