Jump to content

spsjr1987

Members
 View Profile  See their activity

  • Content Count

    40

  • Joined

  • Last visited

  • Days Won

    1

Posts posted by spsjr1987

  6. Posted

    Sorry for the extremely delayed response. I was able to shave 1 inch off the width dropping it to 36. There is also .75 inch indent which will give the port more room to breathe. With those dimensions and if I mount the ports in the middle of the side of the box, will you have enough room for them to breathe?

    Andrew

    Hey man Happy new year. Yea I think that should work out fine. And I can just put it in the trunk against the wall on one side for extra airspace if necessary

    0

  8. Posted

    The ports will be physically too long to have them fire out the front of the box. Let me try a few things with the design.

    Andrew

    Hey whats up dude. How much space do I need on the side exactly for the ports to vent properly? If you can put them toward the front of the box I think it should be fine cuz my trunk kind of widens up as u move toward the bumper if that makes sense. Let me know what you think.

    0

  9. Posted

    Use aero ports will be easiest for this box. A typical slot port will go outside of your max dimensions.

    37 wide

    18 deep

    15 tall

    The ports will be firing out the side. Do you have enough room to one side of the box for proper venting?

    Andrew

    Yea I figured aero ports would be easier with my space limitations. Umm Ive got about 2 inches of space on one side so I think it would be better to fire the ports either out the back or front, probably the front cuz the amps are right behind the box. Or what about the top of the box?

    0

  10. Posted

    Before I send you a request for money I want to get a solid design for you. So if you can give me your max dimensions that would be great.

    Andrew

    Id like to stay within the dimensions I gave u, but if you need more space we can adjust the depth.

    I can go 18" possibly 19 depth. If it helps I don't mind aero ports either.

    Yo any word on the quote? This xmas bonus is burning a hole in my pocket lol

    0

  11. Posted

    Before I send you a request for money I want to get a solid design for you. So if you can give me your max dimensions that would be great.

    Andrew

    Id like to stay within the dimensions I gave u, but if you need more space we can adjust the depth.

    I can go 18" possibly 19 depth. If it helps I don't mind aero ports either.

    0

  16. Posted

    We explained all of this over email. The time involved to recone, the fact that orders/recone are taken care of in the order they arrive at the build house, also in the voice mail message on our office phone clearly states that if we were unable to answer the phone at the time you called or we are on the other line, to email us at support@soundsolutionsaudio.com so that way one of us will get back to people as soon as possible. And every email sent, we get back to everyone in a timely manner, including yours. Our build house has been running behind schedule these last few weeks. We cannot force them to put your driver in front of everyone else that ordered or had a recone before your driver arrived back at the build house. I called and spoke with the build house twice on the status of your driver, and relayed that info back to you asap. Yes, reconing a driver does not take all that long, but if there are a great deal of drivers to build and recone, as stated and explained, it will take a few weeks. Also, distance between our office and the build house has nothing to do with speed or quality of our drivers or our customer service. Our build house is one of the best, period. That is the reason why we are with them. They told me your driver had shipped out. They have no reason to lie. We currently don't have your tracking as they have not had a chance to send it to us yet, or our UPS account has not updated yet. I appologize, I guess we did not clearly lay it out enough via email. As always, email if you have any other questions. I answer emails all hours of the day all week long (to the point where is strains my marriage), very few business keep up with customers like we do.

    See, this is my point EXACTLY. I don't want to strain your marriage. I didn't want to ask all those e-mail questions in the first place. I just wanted to know the status of my subwoofer. I love my bass. I had bass in my car when I started driving at 16. I've had 8 different subwoofer set-ups, this being my 9th. Going without bass in your car really sucks. That's the beauty of a system like UPS, where once you have a tracking number, then you can see the status of your package at any point of the line. Now, what if you had a system where people could see how their sub is coming along in the build or re-build process? I just think this is a good example for your business to be better, like a website update or something like that. If you didn't have to answer as many e-mails due to these questions, that would leave you more time. With all problems lie room for improvement. My 2 cents.

    The strain of the marriage is my choice because I choose to provide the fastest email response I can to our customers. Here it is 11:40pm on a Sunday night, and I have to be at my office at 7am tomorrow morning that is 90 minutes away, and I am up answering questions or concerns. 95% of the time, there is no need to check more then once on the status of the drivers as we receive tracking quite quickly and we can track it in shipping. Also, on the rare occasion that there is a recone, they usually are out pretty fast and we send out the tracking. As I stated above, the build house either has not had a chance to update tracking info, or our UPS account has not updated yet. There have been times when it is 2 days or more out of sync.

    If tracking is two days out of sync, then what good is it in the first place? If you're up at 11:40 on a sunday responding to e-mails and it's YOUR CHOICE to respond quickly, then why are you whining about it. That's saying that you're eating a sandwich and it was your choice to do so, yet you're complaining about it. The funny thing is, you haven't even read through the lines on my posting. You've gone off on a tangent when I wanted to be assured about where my driver is at.

    Wow, you sound like a 15 year old girl on her period dude. These guys work very hard to provide great customer service. He's clearly trying to appease you by emailing you on his day off at 11 oclock and you turn around and shit in his face like that? You're rude, impatient and inconsiderate. I have ordered from SSA myself and I can assure you that your order has been shipped if they say its been shipped. If you feel that they aren't working fast, coordinated and efficiently enough then maybe you should start your own company. You could even put it on the same street as your build house! Then, that way you can run the best, snag-free, perfect company AND still build quality products. But I'm sure you'd rather mock me and everyone else who has had awesome experiences with SSA. Peace, health and respect to you. Goodnight.

    3

  17. Posted

    When you decide which sub(s) your going to go with then we can take it to the next step of confirming the design. :)

    Andrew

    cool, will tell you asap. great customer serc.

    Ya dude, not to hate on anyone, but I've attempted to do business with other companies on this forum and Andrew has given me the best customer service by far. You can count on fast response wen others don't ever reply at all

    0

  19. Posted

    Hows the paint situation comin along?

    I found a paint today that works good, third times a charm :)

    Will be boxed and shipped tomorrow!! Sorry for the wait.

    Andrew

    Thanks man! glad to hear you found a suitable replacement. When do you need the remainder of the payment by? Cuz im a tad broke at the moment lol. Im just waiting for my school to credit my financial aid to my account but they're lagging. I should have it by monday though, considering I start spring quarter and I needa buy books...one would hope at least haha

    0

  21. Posted

    Everything on the 'Other Recones' page is exactly backwards...I still cant believe that people can't figure that everything is mirror imaged on the page.

    You are looking for the ER X^3 recone....so long as it's a 12 spoke or 4 spoke basket sub we can recone it..if it is the new boat anchor style xxx we can't do it.

    I have a similar issue as well. I emailed a couple times about reconing a SE12. I am familiar with the site, but is the price for a kit or the recone service?

    0

  22. Posted

    i havent receieved any word on my box design either. im kinda in a rush too cuz my btl arrives thursday and i wana be ready.

    BJ refunded my money on my order, he sent me an email through paypal. He said he was sorry but he is really busy with his dayjob and not able to respond to his emails and not currently taking/making orders right now.

    Glad he got back to you, I would suggest contacting PTS, Argent, or Audibel. :)

    Will do.

    HIt up Argent for sure. I had the same issue as you and Argent responds super fast. I contacted Andrew about a week ago and my box is just waiting to be carpeted now. Good luck

    0

  24. Posted

    Another great looking enclosure :drink40:

    And it's for meeeeee! haha great work bro

    He does good work doesnt he? I cant wait to get mine, I should have it Thursday!!!

    TY :)

    I thought yours was heavy until I built this one :( lol

    Hahaha. The best part is I am friends with my UPS guy and I have been busting his balls all week about when my package is coming. Hahaha.

    Lol jeezus how heavy is the box?

    0
×