Found Serious Problem With New Xcon. Now What?

[Found Serious Problem With New Xcon. Now What?]

Heres the pics so you guys can see.

[Found Serious Problem With New Xcon. Now What?]

Thanks for the quick replies guy. Just sent an email to that email address aaron.

and yes simply based off of the decal on the dustcap.

The packaging did not look like it was abused too much during shipping. But idk you never know with ups

[Found Serious Problem With New Xcon. Now What?]

So I installed my new 12" xcon last week and I could not get it to seal up against the baffle. Tried 3 times. Upon taking off the gasket i found the gasket had a tear in the seam and after really looking it over I found the basket is warped/bent in the upper right side. I can't seem to find any sort of tech support for SSA, but I don't wanna try to fix it myself unless I know I can't get it fixed under warranty. Any help is greatly appreciated!