RHoughton1

I have asked for my money back to be told the alts are just a week away from being finished.and yes i would like an update. If you don't want to read about me asking for an update you don't have to come here.Not trying to be a dick. I ask for an update here as Rob told me he frequents the forums. and somehow when i get an update "I" misunderstand everything so that is why I have asked for the update to be posted here. hell I'll even settle for the pictures I have been promised. Just something to let me know this is being handled. I don't like to be a nag but this has gone on long enough. The only time I can get any kind of information i have to make several phone calls to get the same answer no its not done but it's close. and I should not have to work twice for my money. I payed for something and I should get what I ordered. I should not have to spend my afternoon calling to see where things are that I ordered.I expected much better service out of DC Power. I ordered alts from them after they started on Steve Meade Designs and I noticed how help full they were to other customers weather they had Dc Power alts or not. and then I ordered mine and here I am almost two years ago with nothing.and Like i said before i don't believe Rob or anyone from Dc Power purposely dropped the ball on this one .All I am asking for is a resolution. Sorry for the rant I'm not trying to be a dickhead I am just trying to get this resolved.

No I have not heard from anyone at DC Power. I have requested DC Power to post the updates here. So I don't misunderstand anything. And I guess no one at Dc Power would like to respond as to what date they can have my order finished?

I did when DC Power was a Manufacture Member on SMD and I was told they are 2 weeks from shipping.

I would like a Response posted her so I don't misunderstand whats going on. And If my alts will not be finished by January 29. I would like a refund. i don't believe you waited so long on purpose,but I do believe this could of been handled a lot faster. I am tired of calling and dealing with this. i have waited more than long enough. So either refund my money or provide me with what I ordered almost 2 years ago.

Can you provide me with an update. Thanks

I'm sorry i was referring to when I ordered my alts in Febuary 27th 2009 and on March 4th 2009 is when his bracket was done.That was the alts and bracket DC Power Built.

Rob,Kyle I tried calling both of you and left messages on both. There are two salvage yards within 10 miles that has the engines you can possible talk to about a mock up.... On a side note the reason this thread was started was for three months i was unable to get a hold of you. or anyone from DC Power as I filled out the service tickets. But I have been told several times the alts were close or almost done.I was also told that I would be the first one with the new machined HP alts, then I was told i would be the first with the anodized alts. And as I recall Johnathon Price got his bracket after i orderd mine so how did the machine shop get his done and not mine? So I don't misunderstand anything can you please post the date you can have the alts and brackets finished. I don't understand how 2 years is quick? So I don't misunderstand anything can you please post the date you can have the alts and brackets finished. To keep the communication open I would like you or someone from DC Power to respond here. Thanks Randy Houghton

No alts yet.

No alts this week.

Looks like no alts this week.

They are Vibe audio 6" 3D 3 way comps. Space Edition.

DD99Z18 , American Bass 1100.1...And 48 Mids and High's for the doors.

I talked to Rob last night he said he would have something for me next week.. They were out sick this week.

Any news on the Alt's ????

Looks like no alts this week...Can you call me Rob I left a message Thanks

Alts are going to be shipped next week.

now i would have to respectfully disagree there. This is a DC engineering official online board, right? (I'm honestly not sure) And this is a DC engineering customer service "issue". Granted i think the OP is going the total wrong way about this, but I completely understand his frustration. Whether its DC, the OP, or simply communication errors to blame, i can easily see how the OP would be frustrated. I'm glad threads like this exist. To me, they show one of two things. 1) Negative customer service for a company that is usuallly boasted by the members 2) Positive customer service for the company dealing with people who come into a situation with this attitude to have it being the consumers fault and not the company. Just my opinon i can agree with you, but how much relevant information is going on here? within the first two or three posts this should have been resolved. he stated he has had trouble contacting them, they replied and gave him a time to call them back, and they tried calling him multiple times. It's lack of communication on both sides as far as i can see. This isn't a very reputable way to get ahold of a company. Obviously they aren't on here much. But that should change for reasons like this if they are keeping a forum here. ll watch for a reply from someone at DC and proof on waiting for a year and a half for a response. That's just ridiculous. What have you been doing the time between then and now? See the post above yours there's my receipt.from paypal for the alts

Im not in here thinking I'm their most important/only customer. All I'm asking for is a damn phone call....after having over 2,000 of my money for a year and a half....

So yoour calling me a liar..whats the whole story yoda I guess you know it all correct your sticking your nose in here. What am i not telling people Do you want a copy of the receipt to DC power,,,do you want the recorded phone calls,,,do you want my detailed phone bill.....what do you want.....

Stop being a Dickhead.....Why don't you wait for your shit for a year then see how you act I am trying to be as nice a possible..And BTW he did not call my phone nor is he answering my calls.....So it this does not concern you stay out of it....... How about this you refund my money over 2,000 and I'll quit being a dick head.

Still no answer..............No voicemail......

I have been calling,filling out tickets.But no answers. I would like a call please that's all I'm asking for.