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Aldundra

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Everything posted by Aldundra

  1. So I ordered my alternator back on February 24th, it was the 210 amp PRO alternator for my 1998 Honda civic. For the last two weeks, I've been on the phone speaking to Stan about what the status is with my alternator, and every time I was told that I would have a tracking number sent to my email in a few days and I would never get it. When I spoke to him last Friday, he THEN told me that the engineer was putting together my alternator only to find out that they had the wrong housings. Now I can understand having the wrong part or waiting for a missing part to come in, but why did it take 3 weeks for my alternator to finally be put together to only then find out that you had the wrong parts to put it together? Shouldn't that have been something you realized a few days after my order, instead of WEEKS after my order? This also means that when I was previously told that my alternator was being put together and I would have a tracking number in a few days, that I was being lied to. One of the main reasons I went with DC for my alternator, besides the quality of the alternators themselves, was that a friend of mine recently ordered an alternator from your company. From point of order to having the alternator in his hands, took about 5 days. Now I completely understand that the alternators need to be hand built, so I was expecting there to be a bit of a time difference. But for it to be a month later after my order and STILL not have my alternator is just unacceptable. My name is James Leroy and my order number is 1200000402 Can SOMEONE please tell me when I can expect to have the alternator in my hands? I don't believe that's too much to ask at this point.

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