Chris Duncan

Takes them several days to respond to any of my emails, and I am still no better off than when I started. Wish they would respond more timely so I could get my issue resolved.

Ok. I was more looking for assurance of what I was thinking, and I am still awaiting their response..

Ok so now it sounds like it is totally just done, and the cap was excessively hot, too hot to touch. I'm certain it is just a problem with the sub, probably damage during shipping.

I checked the exterior edges of the box and didn't feel any leaks, and this shop builds really sturdy boxes. I'm waiting to hear back from fi, but haven't in several days.

I don't want to keep unscrewing and screwing, but I can tell you exactly because I saw it. Positive to positive from amp to sub, then from negative on that coil to positive on the other, then from negative on that coil to negative on amp. Series wiring to 2 ohms. I actually said it is hard to move by hand and stiff, but that it was moving week in the box. But with the decent excursion came almost no volume and a clapping noise.

Sorry for the double post

They never fucked my shit up before. The last system they hooked up for me was the best I've ever heard, btl 18. Hit 146.8 at the dash without even being broken in. I think they just hook up what I give them and if it doesn't work, oh well. If something THEY do messes up then they fix it.

They never fucked my shit up before. The last system they hooked up for me was the best I've ever heard, btl 18. Hit 146.8 at the dash without even being broken in. I think they just hook up what I give them and if it doesn't work, oh well. If something THEY do messes up then they fix it.

Yeah I understand what you're saying. They didn't bother to do that, but they have this "you didn't buy the sub from us so we don't care that much" attitude. If it was their product then they would have done whatever it took to figure it out.

The box was custom built, they never use prefabs. This shop is top 100 installers in the country (if that counts for anything)

The other sub only happened to be on at the time because I had re hooked it up to turn off the 12 until I had the wiring checked. The problem still persists when the 12 is the only one playing. I don't know what could be wired wrong I checked everything out personally. The sub does move quite easily which is why it's puzzling with how little output, but with the ease of moving comes the clapping sound behind the cap. The system is not factory, I have a Kenwood excelon head unit.

I have not, but I don't really have the means to do that. The amp worked perfectly fine before so I don't think it's the amp, and (I know this is subjective but I've dealt with car audio for several years and make informed statements not just blabber) judging by the amount my lights dim there is quite a bit of current flowing, so it seems the power is there. I can tell the sub seems like it's "trying" to make the sound, the output just isn't there. The cap gets hot and everything too. Now I know I'm not an expert either and these are just my observations, I don't claim to know anything for a fact.

And the weird part is that even though the sub seems to be flexing, there is not much bass output. There is the rattling, but not much bass. I checked the box for leaks, it is intact.

This is a two part video of two different songs. The first part sounds like there is a little more output because the 10 that came with the car was still hooked up. I unhooked it for the second half.

How do I upload a video?