nem
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Everything posted by nem
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Shark Week!!! I love watching this, but I love seeing and swimming with sharks and rays. Someday I shall see the great white in person!
Is there a way to clean it up? I never played with that program, but there has to be a way.
Waiting for more! Nice pictures!
Might be a silly question, but is there an alt on the motor?
Nice progress! This thing should be pretty crazy! It almost looks like your mid surround was hitting your door panel when playing.
So it seems the ghost at the haunt met my wife yesterday. A piece of plywood just fell over catching her toes, one broken for sure and two brused. Guess he met us all in painful mannor so to say. I just hope he helps out come October is a spooky way rather than...
Back from the dead! Gotta keep busy!
Your integrity is valued on honesty and principles. What you did in that situtation was the right thing no matter the $$ loss. Nobody likes to loose money, but doing the right thing is what matters the most.
Love the front end look. Almost looks like a transformer.
Bingo!
I know you said that you sealed it good, but are you still using the entire inside room of that box? If so that might be a bad thing.
Yea it is a matter of honesty. Just a run down of a previous issue. My 4runner was in for a heater control issue, they fixed it great, BUT when they were backing it off the lift they cut one of the rear tires. They did replace it with a brand new tire, great. Problem was when I called them ofter I saw the new tire to ask them, I was told what happened and they replaced it and they figured I would have never noticed and that is why it was not on the sheet I received. That is one of those grey areas. I know what you mean about honesty, but sometimes it can bite us in the ass. I'll give you a real world example. As the shop foreman I recieve an hourly rate and a bonus schedule based on cars out and customer satisfaction surveys. I am bonused on these surveys at 93%, 97% and 100% positive, and the difference in bonuses is pretty significant. My service writer and manager are also bonused similarly. Survey calls are random and varied... from 20 to 50 calls a month, so each call is HUGE. One month we were running smooth with 100% CSS and we did a simple oil change on a car. 3 days later the lady came back and said her car sounded like a race car. So we pulled it in and it was loud as hell. Apparently the tech left the oil cap loose and it came off. It was loud, and had sprayed ~1/2 quart of oil around under the hood. We cleaned it up, put on a new oil cap, bought the lady some Bajangles breakfast, washed her car, and decided to be honest with her rather than bullshit her. Guess who dinged us on a survey? Guess who cost me $500 in bonus? We could have hidden the whole deal and said she had run over a plastic bag or something, but we chose to be honest. So I hate to say this, but when we deal with customers we tend wo weigh how we are going to deal with them. Generally if it is a drivability customer I will interview them, so the service writer and myself both get an idea of the type of person we are dealing with. First time customers will meet the service manager and service writer, and they will get an idea of who we are dealing with. But we develop an individual plan of how we deal with each customer based on our interactions. Some people will never be happy no matter how honest you are with them. Those are the people you leave in the dark as much as possible When I bought this car I was right upfront with them about my previous dealing. So during the selling process and and paying they wrote me up a little piece of mind that this would never happen here. Honesty is my number 1 in life and I understand how things work and how the surveys can affect things.
Sorry for my hop ranting hoppers.
Yea it is a matter of honesty. Just a run down of a previous issue. My 4runner was in for a heater control issue, they fixed it great, BUT when they were backing it off the lift they cut one of the rear tires. They did replace it with a brand new tire, great. Problem was when I called them ofter I saw the new tire to ask them, I was told what happened and they replaced it and they figured I would have never noticed and that is why it was not on the sheet I received.
It depends on UPS pick up. I am not sure the schedule though.
They sure are one of the best dealer subs on the market!
Not trying to defend the dealership here, but those checksheets are bullshit. In a lot of cases we just run down and check yes, or good, or done. We don't get paid enough to really spend the time to read and answer everything appropriately. I will check the tire condition and evaluate weather they need to be rotated or not based on wear patterns and tread depth. If the vehicle has disc brakes we don't need to remove wheels to check the brake system. I understand that, but he said that he did infact rotate the tires and I was wrong. That is what I have an issue with. Honestly goes a long way, all they had to do was say yea we felt the tires were fine and do not need rotated and the checksheet does not have that option.
At 86k I change the front and reaf diff and the transfercase on the 4runner and the oil was very nice and golden. Very little on the drain plug magnets. I was rather suprised because when I did the F150 is was holy shit bad at 60k.