tito71

My gripe with the online store is with non SSA products and the false ship times. When I put my order in over two weeks ago I was under the impression that it would ship within 2 business days. To me that means 2 business days or less, and one of the reasons why I placed my order in the first place. A week goes by, and after never receiving any sort of shipping confirmation or status updates, I decided to check for myself and lo and behold my order became backordered. It's now been over two weeks and my order is still awaiting fulfillment and yet the product page states "ships within 2 business days." Guys, get your inventory under control and stop misleading potential customers with false ship times. Update your customers if you can't fulfill your shipping time frame. Lack of communication is a huge indicator or poor customer service. That's all I have to say