Posted August 4, 200520 yr You Can Die...but You Can't Hide > > Be sure and cancel your credit cards before you die. This is so > priceless, > and so easy to see happening, customer service being what it is today. > > > > A lady died this past January, and Citibank billed her for February > and > March for their annual service charges on her credit card, and then > added > late fee and interest on the monthly charge. The balance had been > $0.00, now > is somewhere around $60.00. > A family member placed a call to Citibank: > Family Member: "I am calling to tell you that she died in January." > Citibank: "The account was never closed and the late fees and charges > still > apply." > Family Member: "Maybe, you should turn it over to collections." > Citibank: "Since it is two months past due, it already has been." > Family Member: So, what will they do when they find out she is dead?" > Citibank: "Either report her account to the frauds division or report > her > to the credit bureau, maybe both!" > Family Member: "Do you think God will be mad at her?" > Citibank: "Excuse me?" > Family Member: "Did you just get what I was telling you - the part > about her > being dead?" > Citibank: "Sir, you'll have to speak to my supervisor." > > Supervisor gets on the phone: > Family Member: "I'm calling to tell you, she died in January." > Citibank: "The account was never closed and the late fees and charges > still > apply." > Family Member: "You mean you want to collect from her estate?" > Citibank: (Stammer) "Are you her lawyer?" > Family Member: "No, I'm her great nephew." (Lawyer info given) > Citibank: "Could you fax us a certificate of death?" > Family Member: "Sure." (fax number is given) > > After they get the fax: > Citibank: "Our system just isn't setup for death. I don't know what > more I > can do to help." > Family Member: "Well, if you figure it out, great! If not, you could > just > keep billing her. I don't think she will care." > Citibank: "Well, the late fees and charges do still apply." > Family Member: "Would you like her new billing address?" > Citibank: "That might help." > Family Member: "Odessa Memorial Cemetery, Highway 129, Plot Number > 69." > Citibank: "Sir, that's a cemetery!" > Family Member: "What do you do with dead people on your planet?" > true story...lolwheeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
August 4, 200520 yr People don't think anymore, the machines do all of the thinking we ever need to do.
August 5, 200520 yr It's like they just didnt get it, like they don't know what death means or something. Her new address will help?
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