Posted March 28, 201312 yr Hopefully one of you computer gurus can help me. Okay so I booted up an older laptop that I had some issues with, and it kept flashing the blue screen and shutting down. I reset it to factory settings, and it seemed better, but after a few hours it did it again. Any Ideas? I honestly don't know what additional info to put so let me know, and I'll provide it. HP Pavilion G7Windows 7 64 bit4gb Ram AMD Phenom II Dual core 2.6
March 28, 201312 yr Did u do the big 3 yet?Lol..Boot into safe mode, right click computer.. properties.Im mobile now but somewhere in advanced settings. Set it To NOT restart on blue screen, then restart to save changes.Then tell me stop error code next time it comes up with any filesIt may lisr with error
March 28, 201312 yr Author Did u do the big 3 yet?Lol..Boot into safe mode, right click computer.. properties.Im mobile now but somewhere in advanced settings. Set itTo NOT restart on blue screen, then restart to save changes.Then tell me stop error code next time it comes up with any filesIt may lisr with errorNo big 3 yet.... I was hoping that you would respond! Will do.
March 28, 201312 yr could be ram, run the windows memory diagnostic. you can find it in the search bar.
March 28, 201312 yr Author could be ram, run the windows memory diagnostic. you can find it in the search bar. I'll try that too thanks!
March 28, 201312 yr could be ram, run the windows memory diagnostic. you can find it in the search bar. I'll try that too thanks!You can also pull out each ram stick individually if you have multiple, and see if that fixes the error.
March 28, 201312 yr Yes, that's the screen ricksi30! Uncheck auto restart, apply and ok everything, then restart and wait for it to do it again.. then give me the info, hehe.
March 28, 201312 yr Author Yes, that's the screen ricksi30! Uncheck auto restart, apply and ok everything, then restart and wait for it to do it again.. then give me the info, hehe.Done, and I'll let you know.
March 28, 201312 yr Author could be ram, run the windows memory diagnostic. you can find it in the search bar. I'll try that too thanks!You can also pull out each ram stick individually if you have multiple, and see if that fixes the error.I ran the diagnostic and there weren't any errors. Would there be any point in pulling them since it passed? I believe it is two 2gb sticks so I could if it might still be an issue.
March 28, 201312 yr that diagnostics is pointless. I'll get to that later if need be. But if you want to prepare now, go to www.memtest.org and download mem tester image. make sure u get the 64bit version if there is one. you can prepare it later by burning it to disc if we need to get to that stage.
March 28, 201312 yr Author yea but that's several steps away. I need error codes first.Just getting prepared, thanks Now the damn thing won't do it again haha.
March 28, 201312 yr YES! i fixed it, lmao.. . just post the STOP error code and, if present, system file(s) that caused the error.
March 28, 201312 yr hmm. 1E, that's typical of hardware issue. Well, when booting in safe mode, does it ever crash in there? If you do not know, bot into it and immediately start running a whole system virus scan. IF you do not have one, boot info safe mode with networking, download AVG 2013 FREE and keep choosing FREE basic version every time it suggests something else. Run it until it's done scanning. If it crashes before u get done, then it's probably hardware related. is this blue screen caused from doing certain things or just random? Also, now would be a good time to burn that mem cd, stick it back into cd rom drive, set laptop up in bios to boot off the drive first then it will run the test. Let it run until one full pass has been completed(about 30minutes or so). A single error is failure.
March 28, 201312 yr Author hmm. 1E, that's typical of hardware issue. Well, when booting in safe mode, does it ever crash in there? If you do not know, bot into it and immediately start running a whole system virus scan. IF you do not have one, boot info safe mode with networking, download AVG 2013 FREE and keep choosing FREE basic version every time it suggests something else. Run it until it's done scanning. If it crashes before u get done, then it's probably hardware related. is this blue screen caused from doing certain things or just random? Also, now would be a good time to burn that mem cd, stick it back into cd rom drive, set laptop up in bios to boot off the drive first then it will run the test. Let it run until one full pass has been completed(about 30minutes or so). A single error is failure.Before I reset the computer it happened every time I opened chrome. I'll do the other stuff now.
March 28, 201312 yr i would go into control panel and uninstall chrome and run a scan too. You may have large amounts of registry corruption as well(sucks if you do because without a backup, impossible to fix if caused by virus). Chrome will launch other things too like Flash player.. Flash is tied to many virii in how they come in via web pages. Try to launch IE or firefox if you have that instead. If they do not cause a crash, then it's not the extensions used in chrome.
March 29, 201312 yr Author it's the same problem man. How much have you done since the last time i posted.Really I'll I've done is rule out chrome. I'm going to do the rest tonight.
March 31, 201312 yr Author Damn now I can't get it to boot up and it's throwing out a different code.
March 31, 201312 yr Ah, this one is not going to be easy.... First thing you need to do- Boot into safe mode, go to www.nvidia.com or www.ati.com (depending on who made your video card or just go to brand of computer you have's site and download NEWEST video driver).You must be in safe mode with networking to do this. Install while in safe mode. Then run computer normally. If it crashes AT ALL for any reason, boot back into control panel and go to uninstall programs and start removing from the newest to oldest Windows updates ONE TEST AT A TIME. Meaning, remove the newest one, then restart then use computer normally. If it crashes again, boot into safe mode and remove the next newest one and restart normally. Once this computer is back to normal, DISABLE WINDOWS UPDATES permanently.I only suggest this last part if you need to start removing windows updates to resolve the crashing.
April 1, 201312 yr Author Well then I guess when I tell you that it does the same thing when I try to boot into safe mode you're going to tell me I'm screwed lol
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