Posted July 18, 201411 yr I've had this unit working in my truck for about a year and a half now no problems and yesterday I get in and it turns on plays fine for a few minutes then the screen goes black and I lose all sound. When I turn on my truck all the buttons will light up and I hear the internal fan turn on, also powers on my amps but still no sound or screen. Things I've checked-Inline fuse on the yellow cord (Good)-Remove the button cluster and trying the reset button-Remove the negative cord from my battery for a few mins and hooking it back up and trying to start the unit-Truck running and off with accessory -Removed the radio and plug it in to a 12 volt power supply None of those thing changed anything. Any suggestion or help is appreciated, also I did try to call alpine today (7/18) but they are in a meeting 7/17 from 3-4PT and are still not back...
July 19, 201411 yr Author The buttons are removable, Ive tried removing and cleaned the contact points with alcohol and reattaching, still the same.
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