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shizzzon

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Posts posted by shizzzon

  1. Posted

    Just wanted to let you know i've ran a 1500w on a set of 4 before for long durations. Over 20min straight at full potential and there manifests a resonance.

     

    The cone itself starts to resonate somewhere in the 3khz range.

     

    I was advised to add mass to the cone to fix, lol.. 

     

    So, this was a "secret" known issue with these but were released without warning.. 

    OF course these are cheap priced and many people may not run the power i do to them but they handle it fine thermally, but acoustically, they need some work at high power.

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  4. Posted

    The HD's Power Supply can accept up to 16.0v so you are fine there.

     

    The HD8000 is capable of supplying up to 9,595w @13.8v at only 0.3%THD

     

    Coming from 8,000w @12.6v at 0.3%THD, one can only imagine the power at 14.4v, 15.0v and 15.5v and then drivin into 20% THD for competition...

     

    This amp can easily support up to 11k if supplied with high enough voltage and then some.

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  8. Posted

    Because they do not account for power factor.

     

    Our Smart Monitor accounts for it.

     

    For a shop, if you wanted that tool, you would want the Smart Monitor Pro as there is no need to permanently attach anything.

    All current sensors are clamped, you can adapt clamps for the voltage sensors and the power line is fed by cig adapter.

     

    So quick hookup and unhook.

     

    We will have these in about 4 months.

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  10. Posted

    When is the Group Buy?

    It will begin around middle of January

     

    When will the Group Buy End?

    Probably around the middle of February

     

    When is payment required by?

    Probably around the middle of February

     

    When will the products be shipped?

    Expecting to ship out by early March so customers get them before SBN

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  15. Posted

    Honestly, when i started with SPL-Lab, they were manufacturing their products with some failing parts in every device that i had them forcefully change over.

     

    So, I guess my character would say i want to help advance and change their efforts where they lack.

     

    They have great potential with some flaws and that's what I target i guess.  To help. I guess i'm a sucker for it.

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  17. Posted

    And I agree. But you should read the bullcrap we have to go through...

    Customers are lucky we can offer pricing low and with expected warranty coverage without the support of the supplier.

    As we expand this company, we are trying to change their marketing one step at a time.

    DOA on spllab is easy as we are actually part of the company.

    Taramps is tricky but we are working out all the kinks without effecting the customer.

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  20. Posted

    Taramp's provides warranty but does 0% repair and 0% exchanges.

     

    Repair center in US does the service.

     

    To compensate for downtime and the ownership of fixed equipment, we are offering 3 options..

     

    It seems the pay-as-you-need-it service is liked.

     

    We are doing this for those reasons, or offering it i should say.

    Reasons- shorter down time, maintain new amp status

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  21. Posted

    Those % are to break even. There should be no profit in warranty service.  It makes us feel deceitful if we tried that.

     

    We do keep track of all sales, every sale we've ever had with SPL-Lab since day 1 is stashed away.

     

    While we would still keep track of sales, warranty period starts from the day it's packaged, not the day the customer receives it.

    We have no control over that.

     

    This company moves over 15,000 products a month so there should be no random product waiting to ship overseas.. 

    Everything should come with a warranty close to 1yr.

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  22. Posted

    Personally if I were into buying amps, I would love option #3.  I understand that some cost would need to be recouped at the time of warranty exchange, but I love the fact that it is to the person who is doing the exchange, and not to everyone buying the amp.. 

     

    My question would then be would there be a limit to number of exchanges, or would original warranty remain in effect.

     

    That's the problem.. And you may have known this before i post.

     

    If option 2 or 3 is done, and service is required, a swap is done for new amp and that new amp has it's own warranty.

     

    If it breaks.. there would be again, another exchange price, the same that you paid before.

     

    IE- This isn't exact but to give you an idea-

     

    Bought a $300 amp.

    It breaks.

    You pay $50 for roundtrip shipping and 3 weeks downtime.

     

    or.. 

    The $300 amp breaks and you pay $80 for a brand new amp.

    6 months later it breaks.

    After convincing you not to kill Taramp's, hehe, you would then again have 2 choices-

    send to repair center and pay $50 roundtrip or $80 and we'll swap it again.

     

    Since we are not the actual repair center, we have to charge exchange per incident.

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  23. Posted

    I forgot to state this for this question as it doesn't make sense for me to be so broad, lol.

     

    I have purposely left the questions very basic to get generalized views first before i get detailed as to why i'm asking.

     

    Yes, customer service is a must..  

    That part will not be lost.

     

    But, what kind of customer service do people want, for themselves, when it breaks? When it's DOA, when something just isn't right?

     

    While these products do have a warranty.. (Detail-time), it is NOT controlled by the Dealer\Distributor.

     

    This is something the US is NOT used to.  

    I am laying this out because there is a Pricing-War with Taramps and we have already taken the 1st step and eliminated part of it already with our relationship with Taramps currently.

     

    However, many companies who may sell Taramps are offering NO customer service whatsoever. 

    This is a different business tactic that many potential customers are not used to.

     

    It is up to the customer to get their "customer service" via warranty services to an authorized repair center themselves.

    That means it's the customer's responsibility to obtain their warranty service and leave the dealer out of it.. 

    The sad thing is this ALSO includes DOA.

     

     

    This pricing war has gotten people who are interested in Taramps to know that this is what you are expected to pay for any given amp... 

    What they do not know is those prices are not backed with customer service via warranty service.

     

    While pricing is still Very stunning, customer service can officially have it's chance to be offered to Taramp's customers now depending on the outcome of this conversation.

     

    This is what we have on the table-

     

    Option #1-

    You can pay Price- X and get your product at a great price.

    If it breaks, doa, etc, you will be paying shipping, down-time, etc to the authorized repair tech until it's fixed.

     

    Option #2-

    You can pay Price- X which is about 10-20% more for the product(that % sounds high but it's not) but you receive the following service-

    Whereas you may still have a manufacturer warranty, This pricing structure would allow the customer to have the following service-

    Ship us back the doa or damaged amp and receive a brand NEW amp.  Fast turn around.  

    We would verify warranty coverage and then ship a new amp.

    We would take "The Hit" and have it fixed ourselves and resell as refurbished.

     

    Option #3-

    After reading the above 2 options, we could sell at a Great price and when customer needs warranty service.. As long as it's in warranty, customer could pay us 15-30% cost of the product for a direct swap to a NEW amp and we deal with damaged amp and resell as refurbished.

     

     

     

    We are offering a break down to what we can offer right on the table.

     

    If dealing with us direct, you do not have to worry about then owning a "fixed" amp if that bad scenario were to happen to you.

    That's one good point.

    Another is turn around time.

    Our turn around time would be immediate.  As soon as we would receive the bad product, we would verify and ship back out a brand new one.

    Shortest down-time potential possible.

     

    This is the same type of dealer warranty coverage given by other companies.  Their own warranty service to assist the customer in quicker response, 

    lower down times, and maintain new product.

     

    So, what are your thoughts?

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  25. Posted

    a single amp wouldn't be the best as you'd have to get either the NS-1 and wire at 1ohm or the 3500d and wire to 0.5ohm

    3500d= more current draw= lower voltage

    NS-1 may work but is expensive

     

    I can't guarantee you'd get ~4k from an NS-1 at 1ohm 

     

    I'd personally to 2 stout amps if you have to stick with Sundown.

     

    Like 2 3500ds and wire each at 1ohm and control it's output that way.

     

     

    Unfortunately, those who are clamping power, if they are not using devices to consider Power Factor like our product can, then their clamped readings will be a LOT higher than what it suppose to be so depending on how you measure vs the competition, it may be impossible to properly regulate power output where you want it.

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