Like I already mentioned I by no means am trying to avoid any comments made here, we have nothing to hide. We have been very busy forming FatMat. The sites, registration information, customer support, shipping, new products and so on. This is a very long post and it is difficult knowing were to start, but lets start with the reason this post started, a customer didn't get his product. I do not spend a lot my time on the net and never forums. I stumbled across this and felt the necessity to make a post As you guys can see from looking at the registration information we did not take over FatMat until September 2007, this customer was not our customer, we have no records of any past customers. When we formed the Corporation we did so not assuming any debt of the previous owners We are addressing these on a case by case basis and as a sales policy helped out. And for the record. I have never contacted Rudy/Don and never been involved in FatMat or any other sound deadening company before September. You all probably know that by now. Ok next topic is the content of FatMat. To be honest I can not say much about this. But FatMat is a rubberized mastic material. It is not Butyl and I had no idea that was on the new site. Our web designer has taken that off the site and those claims will not be made. Basically when the new site was designed our designer transferred most content from the former site. I never realized that the previous owners even claimed this, but would like to thank you for pointing that out and would like you to know once again that the content has been and is being updated. I am not going to go into detail on this subject to much yet either, but would like you to know that FatMat has 2 butyl products coming aboard within the next month or so. This will give customers a choice between a rubberized mastic and a butyl product. As far as we know we will have the thickest butyl product available in the sound dampening industry. I hope this settles any question anyone has had on the ingredients of FatMat. We also had a meeting with the customer support team and informed them all that FatMat is not butyl, they used the website prior to this to help answer support questions! The next topic I want to cover is if a product does not contain butyl is it any good. Well here you can see the answers for yourself with over 500 praises in a few months. http://feedback.eBay.com/ws/eBayISAPI.dell...edback2&use rid=noise-killers&&flab=FeedbackAsSeller&sspagename=VIP:feedback:2:us&aid=120204256304 I know that Rudy has a thing he thinks he has to prove to the entire world that if the mat isn't butyl it's no good, but Rudy is certainly very wrong about this if this is what he believes. You see butyl is better than others in most all areas and we do agree on this, however asphalt and or rubberized mastic are very effective as well and very inexpensive and if they are applied properly than they will not fall off, nor will you be able to pull it off, this applies to it being installed sideways, flat or upside-down. Rudy has a very hard case on his hands here because almost every single sound dampening company sells both products, even dynamat original was asphalt. There is a reason for this and that is because it does work very good, and adheres just as good as butyl. Rudy may say that in time everyone of these customers are going to be mad because sooner or later the mat will fall off, but we certainly cannot defend a sooner or later. Also Rudy the reason that companies don't want to send you product is because your entire operation is just to odd and can be manipulated so easily, even unintentionally. Suppose your oven doesn't heat evenly, suppose there was a bit of oil on a surface. That is why we have ASTM testing labs, they cost thousands to have products tested yet they also provide accurate and unbiased results. Your operation is just to armature for any company to feel comfortable with. The other issue that I have seen questioned is how does anyone know that your not affiliated with Second Skin, Raamat or someone else? Your word to some may mean something, but to a company like ours you have to understand our view. Don/Rudy you have acted very bodily in the past month without knowing the facts. I would suggest that you try and make sure that you stay updated before you start ripping on a company that is bending over backwards to try and satisfy customers, even ones that aren't ours. Being in the industry that we are in we know where most of our competitors get their products, we also know where dynamat gets theirs made. We also know that you did a review on 2 products that are manufactured by the same company and you gave them different results. One last thing that bothers us is that when you did this sound debate you rated FatMat at 50 mil and it was actually only 45 mil, don't you at least have the sophistication of measuring the products thickness? Trust me I am not trying to attack you, but just am curious as to how much effort you actually put in this! If your going to do this showdown you really need to resort to doing all the tests possible and a lot more accurate, I know that it's hard to do in your kitchen, but just be fair Rudy! I seen that you placed an order today, we are going to refund you your money and send you out the FatMat and Rattle Trap you need for your testing, (We can afford it), but we pretty much already know the outcome you have doomed us for, but we are willing to give you a chance, we already know how well FatMat performs. I do understand that the claims that you made are on the old materials, I also understand that you did not realize that FatMat was bought out, but I cannot ignore the fact that you do not take the time to stay up to date on the facts! I
