I wouldn't cancel my order...it was just an early morning on the fly remark...I am an but a squire in the school of patience, lol...I don't know Fi, as well as you Alton, but there are few replies and testimonials like yours that are what makes me trust in them and their product. As for "crying", lmao, and not knowing what business days are, I think some have misunderstood my integrity and knowledge of how the world "works". Also I don't care if they answer emails or not, I have not even sent an email nor have I sent a message thru my order page since I made the order as I do know that they are nearly insurmountably busy. I want to also mention that I never said Fi has bad customer service, I am sure that since it is common knowledge they don't email back as soon as people would like that ALL of their customer service that I desire is going into the craftmanship of the driver that I ordered. I am, on the enclosure side of things, also experiencing some extreme delay's in getting my box finished and shipped from FATBOX USA, due to the same "tax season" work load...but I do have the confidence in both company's that they will send quality products at their earliest convenience and when they are satisfied the product is good enough to ship to their customers. Thanks for calling me out on my previous post though. Fi won't lose this customer...I have built my whole rear end of my car in and around the anticipation of this specific order.