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Look at Adrian, always willing to help

Hey, look. DSS Ethos got an award at Slamology.

Had an awesome weekend. Starting with partying with THEE Bigjon. One of my best friends! Show on Saturday went well considering the issues surrounding the truck. Heat was a bitch! Seems everything was overheating but the Ethos. 6 runs back to back to back at full tilt. (4 burp runs, followed by 2 music runs) without any break between runs because the truck was overheating and blowing coolant out of any orifices available. Good to see Jon take some wins in his classes too. Big props to DSS for being able to take some major abuse when I seemed like everything else was failing.

Arrived yesterday!

I will post a full review here in a bit. Maybe tomorrow once I get all the coverage of my vehicle. Will give impressions and such.

Team Iak Senchez Demoing At Slamology 2014 SSA:

You're welcome brother, just giving credit where credit is due. Thanx man but I have to credit Aaron, Mark, and Nick for the PR's. Aaron and Mark for letting me have them made and Nick for working them through the build house. They turned out exactly like I had envisioned and sound even better than I had planned and hoped for.

My zcon 18 should be here tomorrow.

couldnt of swarn he had tire shine on his tires though

As soon as I receive them they will be posted.

Small update: New amp: Rockford Fosgate bd1000.1 Wiring: Amp power wires 2 AWG, subwoofer wires 6 AWG Made power outlets for battery, still need to finish up some stuff gf and bmw

shonB, Thanks for updating this! We go over all product that comes back with a fine tooth comb. We aren't here ring you for every dime you have. We have built a very strong relationship with our customers and pride ourselves on our customer service, tech, and service department. I will talk to our developers about this and have it fixed promptly.

Zak kicks butt.

I usually dont go out of my way to make these threads but I have to say I am utterly embarrassed by Sundowns lack of ANY customer service. I have dealt with Jacob directly about 5 years ago when ordering my first Sundown amplifiers and have nothing but great things to say about how he treated me as a customer. Fast forward 5 years to today and I am a dealer for Sundown. Im not going to go into how their high shipping costs coupled with their low online pricing makes it IMPOSSIBLE to make a profit on their products and still be competitive. Rather, I want to bring up how utterly non-existent their customer service is. We ordered a pair of Nightshade 18" for a customer and were quoted about 2-3 weeks on build time. No problem. We paid for them in April. 60 days later we finally receive the subwoofers and one has a shattered basket. The box looks to be in fine shape but im sure this was likely caused during delivery. The packing foam inside is broken in multiple positions. I would have assumed that on a $1000 sub they would use a very durable basket material but perhaps not. I attempt to contact Sundown to get this resolved and lo and behold, NO ONE answers their phones. This is an extremely common occurrence. I have gone weeks in the past without getting anyone at Sundown to answer their phones. After further research, I find out that Sundowns staff is all at slamology and they left NO one to answer their phones and handle their customers. Now I have to call MY customer and explain to them that after waiting 60 days for their sub, it arrives broken and Sundown wont answer their phones. I sent multiple emails, left multiple voice mails and even communicated through facebook. Throughout all this, NO ONE has taken the time to get back in touch with me. How can a company this large have zero concern about their dealers or quality care? I called back today and FINALLY was able to speak to Brandon Sparks. Brandon knew instantly who I was (go figure) and tells me that they have to start a FEDex claim before they can deal with the speaker. He also informs me that the guy who makes the NS's is out of town for a week. I was able to get zero estimation on when our replacement speaker will arrive giving me zero information to pass along to our customer. After expressing all of these concerns to Brandon, I tell him that I will do my best to never order another piece of Sundown gear. His only response. "I wish their was something I could do but it sounds like you have made up your mind." He gave NO attempt to recover my business or even act as though he gives a care about my small brick and mortar business. If you are in the market for high quality high output subwoofers, consider a brand that will actually take care of their warranties and will answer the phones when you call them such as Digital Designs. Hopefully this will help start a dialog with Jacob or Brandon so I can get this issue resolved.

I was definitely leaning towards it, but the RF amp mentioned above is pretty tempting. I can get it on Amazon Prime for about $35 cheaper than the Soundqubed and the specs look pretty similar minus having built in fuses. I'll likely pick either that one or the Soundqubed.