I have spoke with you twice this week. Crescendo has spoken to you numerous times, telling me different versions then your telling us, you are clearly trying to play Crescendo against SSA to get a free amp, all because you hooked up a wet amp against your better judgement. Let UPS claims sort this out like I told you yesterday on the phone ("Dodging" you), and it will get resolved when they cut us a check, end of story. If you are sick of us because we have policies and don't just give $300 amps away, I am truly sorry, but to be honest, we are sick of your games, we don't need a customer like you. Sorry to be so harsh, but enough is enough, you try and act like this is our fault? UPS will take care of it, end of story.