Robbie offered his product to me at no up front cost. He knows his product is the best in it's class and had no doubts that I would see the same. He also knows that I will pay him for his product. What the cost is that I pay Robbie for the alternator is between himself and me. It is obvious to everybody else why my situation was handled the way it was. Hell that's why I made this thread to begin with. So please tell me WHAT YOU do not understand I hope this is not another superfluous post by you but it sure does look as though. Well that's weird. Because in another topic i read that he sold that alternator right after you wanted a refund. He told you that too. Sorry i can't pull the quote up. There has been a lot of situations that were not handled well, so i don't understand why your more special then all of the other DC power customers who had a horrible time working with DC power. I don't appriciate you trying to call me names. You can, as it is your choice. I haven't bashed you at all, and i don't plan to. I hope you feel better putting me down. I just don't understand your train of thought (or rob's), which i am trying to understand. Hmm, I'll add to all this. Ordered my dc alt, took a few weeks to get it, not a big deal, DC Power upgraded me from a 230xp alt to a 270xp. When I had problems about wiring the bypass harness, I called Robbie's cell and he walked me through to make sure everything was okay. Turned out wiring was fine, just needed to tighten the belt (had belt squeal but figured I'd fix that once I got the alt working). Now six months later, I have a new vehicle, DC Power says they can swap internals from xp alt and all I'll have to pay for is a new case. Well my new vehicle has been a little challenge, DC Power can't use the xp internals so they have to make an entire new alt... Robbie says just send back the xp alt and we'll trade it straight across for the new alt. Just went from costing me a hundred bucks or so for a new case to just the cost of shipping. So yeah, pretty awesome CS if you ask me...