Posted October 25, 200717 yr had some broken tinsel leads on a btl.no warranty on these subs, im the 3rd owner, sub was even reconed by someone else before i bought it, and damage had all evidence that looked like user error on my part (which wasnt but i can guarantee you kicker, RF, eclipse etc would use this to save on warranty costs etc)and yet Scott STILL sent me 4 brand new tinsels for the BTL. no cost to me, no shipping cost....nothing.Scott gives a **** about his customers :fyi:-Georgeps scott and the fi crew: ive told everyone that i know that is into car audio about you. and i have bought 2 18's bl's and have gotten my buddy to buy 2 as well. i have no intention of straying from Fi products, and CS is top notch Edited October 25, 200717 yr by George
November 7, 200717 yr Author ok heres a little update.the first set of tinsels was lost in the mail. im assuming because of the fires in the SD area. scott sent me another set for free, and they arrived today.the ****ing guy included 2 big ass free stickers too. WTF? he sent 2 sets of tinsels out of his own pocket, asked for no money for the product or shipping AND threw in 2 stickers.you wont find that from any other company...i guarantee it
November 8, 200717 yr Thanks for the kind comments... We try Let me know if you have any issues getting things set up correct.