Posted March 18, 200817 yr sorry to make another thread about it, but i can t get anybody to answer me about my mt motor i sent to have repaired..its been over a month!i got a email from scott about it being fixed , then i never heard a thing ...i have emailed fi , and scott many times and no replies......am i ever going to get my motor back????????? or am i going to just never get it back......????i was going to buy 2 btl 18's from you after i got my mt motor back, but if this kind of customer service is what i have to look forward to , im not going to buy a thing ........please let me know something please...
March 18, 200817 yr yo man, relax, its going to take time, its only been a month, it can sometimes take longer, scott is busy, and Fi's customer service is awsome, you buy those BTL's and love them
March 18, 200817 yr Scott is a very busy man. Im sure he doesn't want to hold you up anymore than he has to.Im sure somebody will chim in and get you, your motor back.
March 18, 200817 yr Author Scott is a very busy man. Im sure he doesn't want to hold you up anymore than he has to.Im sure somebody will chim in and get you, your motor back."Got it and its recentered. Ill get you a shipped cost back to you later today via email" feb-28th....this is the last i heard from scott....im cool with waiting , but if you email me and say its fixed and your going to shipp it back to me , and then nothing....it would have been better to not email me all.....i have many amps at db-r right now...waiting on them , or my motor is no problem, even if it takes 3 month,,,,,but chris doesnt fix my amp , tell me its fixed , and wait 3 weeks to ship it back to me...and he is a very busy guy,,at least he tells me he is...lol..if scott is so busy , he could shoot a email to me at least,,..communication is the key herei already have 2 fi 18's , and i love them, im not bashing fi, so dont get me wrong....i just want my motor back
March 18, 200817 yr Author DB-r i take it your a texas man.no, im a tennessee man....lol but i still like sosage from jimmy dean..lmao
March 18, 200817 yr Scott is a very busy man. Im sure he doesn't want to hold you up anymore than he has to.Im sure somebody will chim in and get you, your motor back."Got it and its recentered. Ill get you a shipped cost back to you later today via email" feb-28th....this is the last i heard from scott....im cool with waiting , but if you email me and say its fixed and your going to shipp it back to me , and then nothing....it would have been better to not email me all.....i have many amps at db-r right now...waiting on them , or my motor is no problem, even if it takes 3 month,,,,,but chris doesnt fix my amp , tell me its fixed , and wait 3 weeks to ship it back to me...and he is a very busy guy,,at least he tells me he is...lol..if scott is so busy , he could shoot a email to me at least,,..communication is the key herei already have 2 fi 18's , and i love them, im not bashing fi, so dont get me wrong....i just want my motor back I think hes even to busy to email. But he does check the forum often, so good chance, he'll see this.
March 25, 200817 yr Author yo man, relax, its going to take time, its only been a month, it can sometimes take longer, scott is busy, and Fi's customer service is awsome, you buy those BTL's and love themit shouldnt take a long time to put my motor back in the box i shipped in after he got done fixing it........if i was giving him 1000's of dollars for subs ...i bet i would get the awsome customer service everybody is raving about.........but my bill to fix my mag is only 25.00 plus shipping....so i guess i get put at the bottom of the priority list......... i just want someone from fi to tell me when i can have my motor back....is it to much to at least ask the question?????....
March 25, 200817 yr I don't know or i would tell you. These are 'extra' things that we do just out of being nice and understanding that many people don't have tons of money to throw around on brand new product everytime something breaks...You'll get it back.
March 25, 200817 yr Author I don't know or i would tell you. These are 'extra' things that we do just out of being nice and understanding that many people don't have tons of money to throw around on brand new product everytime something breaks...You'll get it back.thanks nick, all i needed was a little assurance, and not just leave me hanging...lmao can you give scott a call to ask him whats up?
March 25, 200817 yr Author email me your name and some info...screen names tend to not work i just sent you a email with all my info.....let me know if you didnt get it.....thanks
March 26, 200817 yr Author i got scotts number and talked to him.....got my motor shipped out and im happy now.he's a cool guy to talk to...i can call him anytime now.....lmao