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Posted

Who is administering the warranty for Ascendant audio? I realize that there is a merger with Ficaraudio. I wasn't sure if I should post the question here or at Ficaraudio's spot. Scott and I have exchanged a few e-mails as I have been trying to isolate my problem. He has been EXTREMLY helpful, especially considering how busy he must be. Now that I know which driver I'm having issues with and what part failed, I'm curious which vendor will help me and if the 3 year warranty is still valid. I've got my driver boxed up and ready to ship, just wondering where it'll end up.

Carl

Who is administering the warranty for Ascendant audio? I realize that there is a merger with Ficaraudio. I wasn't sure if I should post the question here or at Ficaraudio's spot. Scott and I have exchanged a few e-mails as I have been trying to isolate my problem. He has been EXTREMLY helpful, especially considering how busy he must be. Now that I know which driver I'm having issues with and what part failed, I'm curious which vendor will help me and if the 3 year warranty is still valid. I've got my driver boxed up and ready to ship, just wondering where it'll end up.

Carl

Call Ascendant.

1-815-477-2423

Edited by Duke

Ill square things away with you.

Go ahead and send it in to:

Fi Car Audio

Attn: Scott Atwell

5480 Cameron St#107

Las Vegas NV 89118

Please be sure to include all contact info on a sheet of paper with the sub.

Thanks,

Scott

  • Author
Ill square things away with you.

Go ahead and send it in to:

Fi Car Audio

Attn: Scott Atwell

5480 Cameron St#107

Las Vegas NV 89118

Please be sure to include all contact info on a sheet of paper with the sub.

Thanks,

Scott

Thank you so much. It will be shipped in the original box/packing and go out tomorrow.

Carl

  • 2 weeks later...
  • Author

Just a public THANK YOU to Scott Atwell for taking care of my problem in a fast and professional manner. :thanx: My driver is on it's way back to me today.

Carl

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