I know we try to stay away from quoting from other forums, but Michael, the new guy that was brought in to reshape and head up the shift at TC to dealer base, posted this two long posts on CAF very recently. These are from a topic where someone called up TC and asked for prices and help, but got Michael...... ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Yes I have read this thread and all it's posts, and I must relay my thoughts and disgust for those who are not man enough to go directly to the source of their problem and find it necessary to bash others with trash talk in a forum,,, 1. my phone is always open (858) 622-1212 2. if you have a prob with me or what I say OR WITH MY COMPANY, I think and believe that you should confront me like a man and state your case, any other avenue is offensive and considered by us to be in some form a violation of our right to defend ourselves in private conversation, making public these conversations will do nothing other then make you look idiotic, and more importantly misinformed. 3. my comments were relayed on this forum completely out of context and I would now like to clarify for all why we found it necessary to raise our prices substantially. 4. for many years TC Sounds has been mainly an OEM manufacturing facility and has had to maintain very competitive pricing structures to accommodate and support other manufacturers of world-class products, this is a very competitive business environment, and the pricing is solely based on volume. When TC decided to go direct with their products they did not adjust the pricing schedules to accommodate single driver production, in other words, the prices were perfect when producing hundreds or thousands of drivers in a single production run, but when you chop the lines and now have to deal with ones and twos of every model we make, the costs associated sky-rocketed for us and we were losing money on many occasions, we attempted to try batching the orders to create a better flow of production, but this simply resulted in delays and backorders,,, thus we decided to virtually discontinue our direct sales and we are launching several lines of products and several new divisions like AudioPulse for mobile audio, and these lines will be sold through dealers or retailers only. 5. alot of this information would and has been provided to anyone who asked, yet we still have to contend with the occasional irate and unreasonable customer that will hear nothing but "gimme what I want when I want it" and unfortunately for them this is not always possible. We have always prided ourselves in providing the world's finest products and have always taken excellent care of those who have continued to stick by us through thick and thin to acquire these world-class products, but you cannot please everyone all of the time, and this is just how it is in business though it pains us to see anyone not be completely satisfied with their experience with TC Sounds. 6. we have provided all, ample time to purchase our world-class products at the old, "give-away" pricing, yet some have continued to ignore our deadlines and continue to ask for the old prices, which caused us to compassionately extend our deadlines,,, WE DID THIS FOR YOU NOT OURSELVES, we wanted all to be able to take advantage of the deals we had offered in the past and simply didn't want anyone to miss out or feel slighted,,, we have struggled with this decision and again just wanted to return some of the loyalty that has been afforded us by you OUR CUSTOMERS,,, To nosduj directly, if you have a problem with me, you need to call or come by and see me and we can talk face to face, like men, you will find that this is not a valid way to solve issues in your life and would suggest finding a more mature way of handling yourself in the future. Best Regards to All, Michael Joseph TC Sounds Inc. AudioPulse (858) 622-1212 ---------------------------------------------------------------------------------------------------------------------------------------- Sorry guys, I don't live on forums and have a social life, hell it was Saturday evening and isn't that prime time to play? Anyways, here is more information regarding who I am and what is happening to TC and it's newest division Audiopulse,,, first off, and foremost, I am growing tired of the misinformed pretending to have knowledge of what our products are worth or doubting our integrity. I will no longer entertain this line of questioning, if it's too rich for your blood, you're not obligated to buy our products, plain and simple, but attempting to question our corporate integrity is not a conversation I will validate with my time or a response. TC is an OEM manufacturing company, Audiopulse, it's new mobile audio division has chosen several of TC's best drivers, made several modifications and development changes to boldly and with absolute confidence, afford ourselves with the best and finest drivers on the market to date,,, when I state they are the world's best, I mean it, and can back it up, so only the ignorant and misinformed will from this moment on, question my integrity and sincerity. We are well informed of what our competitors are providing and what their prices are, and quite frankly, why shouldn't the best in the world command one of the highest prices. There are other drivers in every price range of our products and some even more expensive, so we feel our pricing is quite fair and reasonable, with one exception, our products, on every level outperform the competition. I do understand that the 12v community may be going through a level of "sticker-shock", but all I can add is our products were more than a bargain before and priced correctly now,,, I will continue to state, "Our products are not for everyone, and if you choose to own the best you will purchase your drivers and components from Audiopulse", simple as that, it is a choice and if you elect to buy other products, the car that blows you away will be running Audiopulse, period. This is not arrogance, it is absolute confidence in what we provide to the market and qualified knowledge of what our competitors are selling you,,,, WE CAN BACK UP EVERYTHING WE SAY,,, and have always been a company with integrity and committed to designing and developing the world's best products, end of discussion. TC will be selling off their stock directly to the public but as these products are still the world