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Aaron Clinton

Admin
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Everything posted by Aaron Clinton

  1. Ok, let's relax a little. A little general message not pointed at anyone in particular. All emails in terms of order questions should be going to support@ as I answer that email nearly round the clock. As explained above, many products are built to order, and many others are drop shipped, some are both. As I responded in a few emails over the last week, that the delay on a few orders as of late is not usual, a few companies have fallen somewhat behind due to SBN. This is how it is with small brands, you gain much higher value and performance for your dollar, but most of these products were not built last year collecting dust just waiting for someone to order with an stock room person on deck to run things to the UPS truck the moment it is ordered. Many products are drop shipped to save YOU the customer money. These smaller high end brands do not have the massive mark up's that a brand you will see in Best Buy does, so the man power is not there. As for money processing, we are not changing the timing of the money transaction, for one we can't and two, we have been scammed/e-theft a enough and know it is not smart to lay our money out and not collect until the product is shipping. Over the years people have gotten very nasty with me and I have always been very polite and explained everything in detail if there is a delay. Even when there is no delay and everything is running on time, people are still rude and nasty at times, even with timing/availability is explained right on the product page. A big issue still as that the buying experience is a total different process then it is when you walk into a physical store and can walk out with the product that moment. In addition, just because the SSA Store is online 24/7/365, that does not mean someone is awake waiting for you to email or place an order at all hours, so for those people who order something late late Saturday night and then send a harsh email Sunday afternoon wondering where their tracking is, please take a moment and think about how this all works before you start getting nasty and demanding. Something else people don't understand is that these products are coming from all over the country. Now in this case with a Sundown sub woofer, there is nothing I can do to make the order go any faster (shy of getting on a plane to NC and shipping out the sub myself, which some people expect me to do), we process orders very quickly. If people want to pay higher prices for a little faster shipping, that can be done, but with the relentless demands for hook-up's, sponsorships (with no accomplishments), buddy discounts, begging, haggling against the lowest possible MAP, etc. it is quite clear to me that higher pricing to make faster shipping possible is not an option at this time. So please bare with us if there is a little delay, every order (since the day we opened the store) has shipped out to the customers. Side note, forgot to say thank you to the people who replied with positive feedback or explanations.
  2. Just a heads up, once these last 5 are gone, there are no more!
  3. Never say never Armin Van Buren
  4. Email Mark, he has them.
  5. Email us, that is the best way.
  6. T-30 until opening day.
  7. Hello, now fix your avatar.
  8. JP, I just replied to your email. We don't have an exact date yet and there could be more delays with the steel supplies.
  9. :peepwall:
  10. Duran is right, there is not real advantage to send them much more then ratted.
  11. ZED used to do that.
  12. New amps are up on the SSA store, link is at the top of the page.
  13. This. Please give more info on your goals or needs instead of having people compare two drivers that should not be compared.
  14. :gayhaaay1: :gayhaaay1:
  15. Depends on the product.
  16. Use Somebody Kings of Leon.
  17. I feel your pain man!
  18. The way the fence closes right back up is perfect.
  19. LOL!! I'm in the same boat you are. Hell, I may still get caught on the purchase of the 603's!
  20. A pair of Dreadnaughts would be awesome for a pair of subs and active front stage.

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