Posted January 19, 200817 yr Ordered another 1500d from Jacob today. A+ service as always and very friendly on the phone even though I called him on his home phone. (Sorry Jacob) Love the first 1500d , so had to order another one! Customer for life. I'm hooked on Sundown!
January 19, 200817 yr he seemed friendly when I called him during CES call didnt take much more than a minute tho
January 19, 200817 yr Author Well I had two phone numbers for him, didnt know the second one was a home phone number. Felt bad calling the man at his home while he was off. But being the awesome person he is, he took happily took my order and thanked me for calling.Great customer service.Thanks Jacob.
January 19, 200817 yr Well I had two phone numbers for him, didnt know the second one was a home phone number. Felt bad calling the man at his home while he was off. But being the awesome person he is, he took happily took my order and thanked me for calling.Great customer service.Thanks Jacob. Your absolutely right!!! His costumer service is second to none. He will return phone calls. Even if he is busy, he will let you know and ask can he call you back. AND GET THIS.....He actually calls you back!!!!!!! Damn you don't get that everyday. I ordered recones from someone about a month ago, still did not get them. And when I call, it is always an excuse why they were not mailed to me. But this never happens with Jake. Man Jake, keep up the good work!!!!!
January 19, 200817 yr ya I forgot he was at CES till after I called guess even when hes off hes not off
January 21, 200817 yr Jacob has the best customer service in the business hands down. I know when I do get around to competing again Jacob will be the first person I call for equipment.