hey fi,

i ordered a sub (bl 15) april 19th and still hav'nt received it. something's gotta be up with the shipping company, i've ordered stuff from china that only took 3 weeks. let me know what's up when you find out. thx -phil

It got held up in customs for whatever reason, no clue why. One of the other subs that we shipped up there has been hung in customs for a month...

I'm pretty sure that Scott told me that it cleared customs like Friday if i remember right...

Nothing we can do about them holding stuff up..international orders are terrible...unless you want to pay the fees to use UPS or Fedex...

It got held up in customs for whatever reason, no clue why. One of the other subs that we shipped up there has been hung in customs for a month...

I'm pretty sure that Scott told me that it cleared customs like Friday if i remember right...

Nothing we can do about them holding stuff up..international orders are terrible...unless you want to pay the fees to use UPS or Fedex...

With how much stuff they are breaking lately, it would probably take just as long to get a working one, somewhere internationally.

god damn it's taking long. i thought all shipping was ups...would i have known i would have paid the extra fee's. lol i do hope it gets here in one peice. thanks for the update! phil

god damn it's taking long. i thought all shipping was ups...would i have known i would have paid the extra fee's. lol i do hope it gets here in one peice. thanks for the update! phil

Mine was sent out USPS..

I expected my sub in no more than 4 weeks. It's been over 2 months all ready.

Mine was the one which cleared customs on Friday, but I should have had it by now...

I'll keep you posted.

PS: I was never told about any alternate shipping when ordering, I went by what it said in the sticky, and thought that by going USPS it would save on brokerage fees.

Edited June 13, 200817 yr by b34tBoX

ive ordered lots from the us subs included and never had a hold up, bad luck for you sucks man but ull get it and be happy

yeah just some bad luck, its friday the 13th n my subs are on there way today.... i hope all is well. took 2 weeks for me im 2k miles away

It is a shame that they take so long to go through customs.

No sub this week Triple P.

Usually after stuff clears customs it's only 2-3 days for the item to arrive.

i just hope it gets here before july 10th cause thats when i`ll have everything ready to install in my car. Then 2 weeks later i`m off to New Jersey for a bit so i want to be able to bang my system for a bit in my new(old) car or else it`s gonna be one long ass vacation for me .

i just hope it gets here before july 10th cause thats when i`ll have everything ready to install in my car. Then 2 weeks later i`m off to New Jersey for a bit so i want to be able to bang my system for a bit in my new(old) car or else it`s gonna be one long ass vacation for me .

I was hoping to have everything in on May long weekend.

I'll keep you updated.

It's approaching 3 months for me.

Something is not right.

I need someway to find out with USPS where my item is, but with no tracking number or shipping invoice...

It's been 3 weeks since it apparently cleared customs. I live 2 hours away from there, it takes at maximum 2 days for items to arrive once they are cleared.

What are my options here?

I'll get Scott to look into it again tomorrow. Canada just sucks, that's the end of that short story lol.

If they finally admit that it's 'lost' we'll file a claim and get another woofer out to you somehow with some sort of tracking. Brokerage fees just suck with UPS and Fedex, I have not looked into DHL yet, but i'm going to work on that next week.

I'll get Scott to look into it again tomorrow. Canada just sucks, that's the end of that short story lol.

If they finally admit that it's 'lost' we'll file a claim and get another woofer out to you somehow with some sort of tracking. Brokerage fees just suck with UPS and Fedex, I have not looked into DHL yet, but i'm going to work on that next week.

DHL, I've heard very good things with a minimal brokerage fee and super fast shipping, and would prefer that if the conclusion is a lost package.

However would choose FedEx over USPS or UPS. Seems to be fastest, easily tracked and mid-level fees out of the three.

I would not mind paying for tracking 2nd go around.

Lemme know how you make out.

I also sent an e-mail.

Thanks.

Sorry to hijack your thread Triple P, but I think we are in the same situation here.

Nick, have you contacted the shipping company, any updates on the status or whereabout of the sub?

I find it a coincidence that the guys who have ordered subs into Canada are experiencing the same familiar outcomes.

Never have I heard of this happening before.

Do you guys just not like us?

I'm still curious to know the exact date you sent it out, surely you must have that recorded somewhere..

Please give me some kind of update.

Edited July 1, 200817 yr by b34tBoX

Not us man, the only thing we have are the shipping documents that says that it cleared customs. Unless the post office is willing to finally admit that they are lost and for us to file a claim there's not much that we can do.

Problem will be solved from now on, we will not use the post office for canadian orders. They've lost way too many subs and way too many problems have been had...Canadian people are just going to have to pay the fees to UPS.

Sorry to hijack your thread Triple P, but I think we are in the same situation here.

Nick, have you contacted the shipping company, any updates on the status or whereabout of the sub?

I find it a coincidence that the guys who have ordered subs into Canada are experiencing the same familiar outcomes.

Never have I heard of this happening before.

Do you guys just not like us?

I'm still curious to know the exact date you sent it out, surely you must have that recorded somewhere..

Please give me some kind of update.

If you could email me all of your information (Name, Address, Exactly what you ordered etc). We're going to go fight with the post office on this one and from now on use UPS...this is absolutely unacceptable.

Sorry guys your going to have to pay the fees for UPS, but at least you'll have a tracker.

If you could email me all of your information (Name, Address, Exactly what you ordered etc). We're going to go fight with the post office on this one and from now on use UPS...this is absolutely unacceptable.

Sorry guys your going to have to pay the fees for UPS, but at least you'll have a tracker.

Email sent. Subject is.. "Lost Sub? Canadian Order."