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Featured Replies

Posted

I placed an order for an xs power 5100r and I just received a 5100. What can be done about this issue?

I'm sure that either Aaron or Mark will see this tomorrow, and get it straightened out.

I hope so

Shouldn't have no worries.

good thing you checked. I know people who haven't lol then pop goes the pcm

  • Admin

First off, this is the XS Power section, did you order it from the SSA store? If so, what is your order number?

  • Author

First off, this is the XS Power section, did you order it from the SSA store? If so, what is your order number?

Yes I ordered from SSA my PO #: 5297

  • Admin

First off, this is the XS Power section, did you order it from the SSA store? If so, what is your order number?

Yes I ordered from SSA my PO #: 5297

Ok, contacting XS Power right now.

  • Author

First off, this is the XS Power section, did you order it from the SSA store? If so, what is your order number?

Yes I ordered from SSA my PO #: 5297

Ok, contacting XS Power right now.

Thank you

  • Admin
  • Popular Post

First off, this is the XS Power section, did you order it from the SSA store? If so, what is your order number?

Yes I ordered from SSA my PO #: 5297

Ok, contacting XS Power right now.

Thank you

Ok, XS Power is issuing a call tag to have the D5100 shipped back to them, and they will be shipping out a D5100R today. :)

  • Admin

Just need to put the battery carefully back in it's shipping box for pick up. smile.png

  • Author

great service

who can ask for better than that smile.png

And that is why I'm sticking to the best SSA :) THANK YOU ....so the way it will work is that when I get my battery delivered the person making the delivery will also pick up the one being returned? Or will I get a shipping tag for me to put on the package and drop it off at UPS or fedex?

They will probably send you a ups label to slap on the box. You can schedule a pickup or drop it off at a ups store.

  • Author

Oh ok thanks for the info.

  • Author

Oh ok thanks for the info.

  • Author

First off, this is the XS Power section, did you order it from the SSA store? If so, what is your order number?

Yes I ordered from SSA my PO #: 5297

Ok, contacting XS Power right now.

Thank you

Ok, XS Power is issuing a call tag to have the D5100 shipped back to them, and they will be shipping out a D5100R today. :)/>/>

Will I be getting a tracking number?

  • Admin

First off, this is the XS Power section, did you order it from the SSA store? If so, what is your order number?

Yes I ordered from SSA my PO #: 5297

Ok, contacting XS Power right now.

Thank you

Ok, XS Power is issuing a call tag to have the D5100 shipped back to them, and they will be shipping out a D5100R today. smile.png/>/>

Will I be getting a tracking number?

Yes sir, FedEx: 714934215022051

  • Author

Thank you Aaron! By the way UPS picked up the battery from me this morning

  • Admin

Thank you Aaron! By the way UPS picked up the battery from me this morning

Awesome news. I love working with XS Power, not just because of the quality of their products, but they are one of the very best to deal with. Thank you for being patient, and sorry for the non-R model mix up. :)

  • Author

No problem thank you for your help and don't worry about it aslong as it gets fixed that's all that matters we are all humans and bound to make a mistake somewhere some how. So its all good thanks for the awesome customer service :)

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