We all get that...But when you order something expecting to get it in 2~3 week, now going on 6 weeks...It gets frustrating and we want to know why. Denim has been very good about answering us in a timely manner so as far as customer service I couldn't be happier with SSA, however this wait has been painfully long. It just sucks that its taken this long and we still have another good week-2 weeks of waiting ahead since they have not been actually shipped out yet. Obviously Ive heard these subs are worth the wait and I do not regret ordering from here. Just really tired of waiting.. If Denim hadn't been keeping in contact - then I would be freaking out. But I agree, 6+ weeks is a long time. In my opinion it should have been removed from the store sooner since you know the capabilities of your build house. In the future when a problem like this occurs - I would recommend giving some numbers and eta's rather than just soon. That's really not what your customers want to hear when it could be 1-3 months. I'm certainly in no position to tell you how to run your business but this is just my opinion from a customer perspective. When you're talking about such long time frames giving some numbers such as the amount of orders being completed per week, the number being sent out per week, and where your order stands in line would completely eliminate threads like these and your customers would not be concerned. Thank you for your input, and I promise I wish we could have everyone's drivers out same day, but we cannot. When the few people that placed their order, who are past due, everything was on time and on schedule as it had been for a while. We have adjusted our ordering availability on the SSA store until everything is back up to speed. But a number of issues out of our control and massive build demand has caused the extended time lines. The problem with giving numbers or dates, is 99% of the time in this industry they don't get met (which is universal but that is just how this industry is). There are so many parts coming from all over the country to build each and every sub woofer, not to mention these SSA subs each are getting machine work done individually. These are not mass produced. So to give an uncertain set date, when we cannot be at the build house building just our drivers to rush them out the door, it would make customers very upset if that date comes and goes. To be honest, I don't want our subs rushed, I want them right. Trust me, we understand the frustration, it is killing me every moment people do not have their sub woofers as I know the end result will be excellent. As for the amount of orders being completed per week, that is constantly fluctuating, not to mention, to keep the doors open our build house has to build for many different brands at once, and we do not have access to that information legally. There are numerous monetary factors that play into the whole equation that severely limits us from making any massive changes to the set up. To help a little with the situation, for few that have been waiting for over 30 days, email me (aaron @ soundsolutionsaudio.com) with your order number and I will apply a $15 SSA Store credit to your account. The CS that you guys provide is unheard of.