So back on 12/7 i received my two 12" Qs and one of them was damaged from UPS! Called up Fi and Scott answered the phone. He told me to just set the damaged sub outside for next day pick up and he would start making a new one. All I have to say is wow, because Fi has already shipped the new sub to me and its only been two days. Thanks Fi your customer service ROCKS!!

to good business !

What specifically happeend to your sub?

And FI Rules!

Congrats

UPS dropped it and the basket broke on two of the legs.

Gosh dang.

Man shipping companies have become so lazy.

No kiddin, I THOROUGHLY inspected my Q's when I got them because the boxes were beat up pretty good. They both turned out fine though. I know once you get your second one you'll love them!!

Yeah I put just the one to 2ohms right now in a sealed box. its pretty amazing. The detail is awesome. You can here little things that i couldn't with my last subs. I mainly listen to metal/rock, opeth style bands and ya these subs are just amazing. Cant wait till I have everything put it. I have a build log i will post after completion.

for Fi customer service.

opeth is the shit!

I know I cant wait till they come to the americas again... its been to long..