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Fantastic customer service!!

edouble101
in Sundown Audio

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Posted

Gotta say that Sundown has their shit together. Not only are their products top in the business but their customer service is outstanding!

Tuesday morning I emailed Sundown about a used basket and a t-shirt. A couple hours later my email was replied to and a few more emails later, within an hour, my swag was ordered.

I received my order today, three days after ordering :)

Thanks Sundown!

I will also add that I requested a little something special added to my Z.3 that I ordered a couple weeks ago. Without hesitation Sundown complied. A lot of companies ship straight from a build house without personally testing or even seeing the product they sell, not Sundown!

I have had several similar experiences with both Jacob and Debbie. They just have great customer service. :fing34:

Nice!

Is that z3 mounted yet?

  • Author

Is that z3 mounted yet?

Not yet. Have to relocate the trunk hinges first.

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