I should not have to spend more money on their mistake. I may just open a paypal case.

I should not have to spend more money on their mistake. I may just open a paypal case.

Of course you shouldn't.

You didn't answer my question, but polite as I am i'll ask again.

When did you purchase these subs? Do you have an order number so I can get the guys to pull up your order details?

Thanks!

Is the Ascendant phone line public? There is no need to dispute it with paypal. Scott is a great guy and I'm sure if he knew about the problem he would have already commented.

Like said before he has a lot of irons in the fire for him to handle in a normal fashion due to unforeseen circumstances. This of course isn't your concern as a customer but I'm sure he isn't deliberately ignoring you.

Invoice number: I-18050/00 Monday, June 18, 2012

Quantity Name Item number Unit price Total price

-------------------------------------------------------------------------

1 SP418 0024118 USD 564.00 USD 564.00

Ohm: dual 2

Cooling: yes +$30

Space_Spider: yes +$40

Dustcap: white

-------------------------------------------------------------------------

Amount: USD 564.00

Shipping costs: USD 72.44

Total amount: USD 636.44

Invoice number: I-17760/00 Wednesday, March 28, 2012

Quantity Name Item number Unit price Total price

-------------------------------------------------------------------------

2 SP418 0024118 USD 564.00 USD 1,128.00

Ohm: dual 2

Cooling: yes +$30

Space_Spider: yes +$40

Dustcap: white

-------------------------------------------------------------------------

Amount: USD 1,128.00

Shipping costs: USD 144.88

Total amount: USD 1,272.88

Is the Ascendant phone line public? There is no need to dispute it with paypal. Scott is a great guy and I'm sure if he knew about the problem he would have already commented.

Like said before he has a lot of irons in the fire for him to handle in a normal fashion due to unforeseen circumstances. This of course isn't your concern as a customer but I'm sure he isn't deliberately ignoring you.

Scott hasn't been on here for months, simply no time. NO one gets ignored.

Invoice number: I-18050/00 Monday, June 18, 2012

Quantity Name Item number Unit price Total price

-------------------------------------------------------------------------

1 SP418 0024118 USD 564.00 USD 564.00

Ohm: dual 2

Cooling: yes +$30

Space_Spider: yes +$40

Dustcap: white

-------------------------------------------------------------------------

Amount: USD 564.00

Shipping costs: USD 72.44

Total amount: USD 636.44

Invoice number: I-17760/00 Wednesday, March 28, 2012

Quantity Name Item number Unit price Total price

-------------------------------------------------------------------------

2 SP418 0024118 USD 564.00 USD 1,128.00

Ohm: dual 2

Cooling: yes +$30

Space_Spider: yes +$40

Dustcap: white

-------------------------------------------------------------------------

Amount: USD 1,128.00

Shipping costs: USD 144.88

Total amount: USD 1,272.88

Thank you. Will follow up later today

Spoke to Scott details forwarderd over, currently in the middle of getting the CNC back up and running but he'll be in touch later today.

Thanks!

Spoke to Scott details forwarderd over, currently in the middle of getting the CNC back up and running but he'll be in touch later today.

Thanks!

Thanks!

He must have been super busy yesterday.

Someone please call the Owner Of FI Car audio. All i want is this sub replaced. So i can order a 4th SP4, If the coils have not changed. If the coils have changed. Let me know so I can but some different subs From DC.

I have sent a lot of emails and get no responce.

Maybe someone can give me the phone number so i can call him.

Shawn should have taken care of you by now.

Shawn should have taken care of you by now.

Has there been a change in coils at all.

Shawn should have taken care of you by now.

Has there been a change in coils at all.

Nope. Which leads me to believe this is one has a fault. A extremely rare one!

Email I got today. And I ordered my 4th woofer

I am terribly sorry for the coil. We are not sure what has happened or the problem is (outside of the coil reading way too high) We only have D1.4 (our D2 ) and D.7 (our D1) coils. So I am not sure if something slipped into our coil boxes at our vendor or what. In checking the DCR of the open boxes of these coils they all read correctly.

>

> I have already put in a rush build sheet with the machine shop and they should have the motor ready for the replacement by Tuesday and we will get another sub going in a day or two after that and sent out to you.

>

> We will have a return label in the box for the other sub if you can pack it in its original packing as best as possible to make the trip back.

>

> Again, terribly sorry and we will get it remedied ASAP.

>

> Thanks and have a good weekend,

> Scott Atwell

> Fi Car Audio

Awesome! Glad you got it taken care of.

Good to hear it all worked out

Still waiting....

I bet it is on its way or very close to leaving the shop.

Edited August 9, 201213 yr by nem

yea who knows.. takes two weeks to get a email back

If I don't hear anything on Monday, Tuesday I am calling Paypal and the credit card. I am over this shit.

I'd say most likely it's already on the way, no need to do a paypal claim and all of that stuff...they are not going to rip you off man, relax.

They have gone out and as far as emails go since I have been back in Vegas I do emails within minutes of them coming in now(m-f 9am-5pm) as Im on light duty right now because of my amputation. So all I do all day is tech support, emails, and sales and support for our AA dealers.