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This sounds like a classic example of someone who feels their needs/wants are clearly the revolving point of the earth. Wait, that's a little harsh, but still, when you're dealing with a company this size. Big enough to be able to build and sell QUALITY products all over the world, but not so big as they have hundreds of employee's at their disposal and able to take someone off of one project to dedicate to another. You my friend, have to wait in line like everyone else, don't like the clearly spelled out time it takes to build/rebuild drivers and take care of business then go to the nearest big box store and buy a Kicker. Otherwise, shut up, hang on and wait your turn. Your order is NO more important nor any less important than anyone else's. You even said they told you it would be a few weeks, from what I read about your whining they did EXACTLY what they said they would. I believe this was handled as well as it could possibly have been. I think you guys do a great job taking care of your customers and I know for a fact I couldn't handle people acting like that and keep my cool for very long.

Yeah funny though that no other sub but the ia had a problem. I understand you spent some money and just bought some drivers and they are already blown and that isn’t fun, but I usually don't take kind to people that blame our brand as the only brand at fault. Maybe if you broke one driver - then possibly it was our fault, but two of them seem almost impossible if you do the odds. Out of all the Flatlynes sold you just broke the first two. Something is going on and since I’ve never seen your car I have no idea what it is. Tell me what happened when the driver went bad? Did it smell? Mechanical noise? Maybe, we can resolve the problem at get you fixed up! Thanks, Nick

I tend to choose quality and features over wattage.

Those tests are NOT measurements of power. As Jacob even cited they are just UNIFORM tests between them giving a rough idea of how they rank. 1000w, 1200w, not an audible difference. IMO running beyond what is rated is dangerous unless you really know what you are doing. Either will be fine for your application.

take it easy man. The weekend just passed i am sure he will see your email today. its not even 8 o clock yet in vagas i am pretty sure thats where he is at enless i am wrong lol but be calm bro woooossaaaaaaa

numbers were with the 3000D but im still lacking voltage needed to make it happy. Clamped it at 2798 awhile back so with more power.. =D magical things happen maybe even a 150. hahaha

This is integrity and humility at it's finest "I apologize." If I could only teach the concept to more people the world would be a better place. Dude nothing is worth a pissed off wife! Plenty of bad things can happen: burnt dinner, starched underwear, spending spree and on and on. Dude, that's why you learn how to cook, learn how to do laundry YOURSELF, and not rely on others to do it for you. That way, you get it done to your specifications. The fact that the driver may or may not have been sent out at this point is just knowledge and poor business practice. If the tracking number had been relayed to me, then all parties would be assured and know for sure, and not rely on someone's word. This is how business works. If you're out on the east coast, and the build shop is in las vegas, then you have to rely on someone's word. If you were there, in person, at the buildhouse, then you would have up to the minute information. Then, you would see that indeed, this re-cone is taking too long and you should get your own build factory. The fact that this is a down economy, yet you have back orders says that you should hire extra people to take care of the influx of work, not delay people's orders further. Someone shouldn't have to hear 'Should be shipped out,' or 'They are caught up on reconed driverS.' To me, that says my sub was not taken in the order in which it was received and bunched together with other orders. Not good service. Yes, I did receive numerous e-mails citing information, but the fact that I had to ask several times for the status of my driver and then received unsure, sketchy information is why I'm posting this situation on this forum. I believe you could really benefit from this situation right here. The reason why we're in an economy like this right now is because people need to step their business up and find ways to do better business. It would've been nice to have had a return authorization number in which I could go on to your website and check the status, such as when you received it, when it was started on, when it was finished, and when it shipped. I mean, do you like annoying e-mails from customers? I wouldn't. This way, all this aggravation could've been avoided in the first place. I think it's only right for someone who pays this kind of money not only for the subwoofer in the first place, but it needs to be re-coned. Funny you should mention it, the build house has hired more people in this down economy to deal with the sheer amount of work they have. They are also making major changes to improve speed. I never once said emails were annoying, I said that we answer them 24/7/365. If the word of our build house was not good enough, trust me, we would not have been able to continue to do business with them. What seems clear to me is that you are maybe not understanding that we and our build house are not a monster corporation that has loads of cheap parts laying around that can be slapped in by countless unskilled people. Those companies are moving thousands of speakers a month so they have the resources, we would be happy if we could reach 20 speakers a month. We deal with one of the best build houses for a reason, and we pay very high build costs for the best product. Now we chose the best quality and performance over price and speed. (For reference, the cast back plate on your Xcon costs us more then fully assembled Chinese built drivers that people think are remotely comparable to our Xcon.) I fully understand the car audio market place, especially on line, everyone wants everything yesterday. But it just cannot function that fast with a very small brand like us. The build house does not have the time to constantly be updating the running status of each driver, so there can never be up to the minute information. In addition I do not want to run our company like that where we feel we have to stand over the shoulder of the build house, if it ever came to that (and it won't) we would clearly change build houses. I called them specifically for your driver a few times to find out the status so I could respond back to your emails.

Looks real good , the only suggestions I have is to add a 1/0 awg wire from your optima yellowtop's negative terminal to your car's chassis and you may want to seal off the trunk from the cabin. Have you done the Big 3? THE BIG 3 - SSA Car Audio Forum - Page 7

Well Im not a fan of buying refurbished equipment, but get the one that fits your budget and has the power you need for your application. What will these power, what is your budget? Give us more information to help us help you.

Depends on the person. I just find it amusing that people think they need a Q to sound good. (obviously in their opinion). Even funnier to me when they get huffy about it but haven't ever compared. Flat out reality is that the great majority of people who visit forums could give a fuck less about SQ. Loud that doesn't sound like crap is really the goal. Sad to me for many reasons.

well here are a few pics ill try to get some more of the sub in the box tomorrow and maybe a video

i get mine from The Cable Yard

your poll is all over the place. I thought I was bad on trying to make my mind up. People can recommend different subs all day long, but it will not do you any good. You will end up with a bunch of different suggestions and still be lost on what to choose. I suggest you read and study this page T/S Parameters explained - SSA Car Audio Forum This way you will be able to look at two different subs and compare them. If I were to suggest an SPL sub in your price range I would say the Sundown Nightshade 18 I see the 21" Death Penalty is a little out of your budget

http://www.weldingsupply.com

Start your own topic and whine all you want, but stop crapping the OP's thread. It wasnt about you.

Excuse me, but look at the title. Obviously, what I'm speaking about does apply, which is customer service. All you're doing is whining about my post, which has nothing to do with 'Feedback on Customer Service.'