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Featured Replies

Posted

I had just purchased 2 sa-10's yesturday and used the guest purchase to do so, but now i dont know how to check the status of my order and i havnt gotten anything in my email, can someone help me out on how to check the status.

If you ordered from SSA or Sundown you should get an email when they are shipped with a tracking #.

Normally once shipped they will send an email with tracking. As long as checking out as a guest allowed that option. Give them more that a day for shipping and certainly more than 20mins for a response. They are very busy and have alot of orders to fill. Not saying yours is not important, but there is a line. Great choice of sub though, you will be really happy with it.

  • Author

Thanks for the responses guys just didnt know if i did something wrong while ordering or something because i couldnt check up on it, ill give it another day and check my email again, Thanks TRP iv heard so much great stuff about the sa line and see so many buyig them up so i had to see what all the fuss was about :D

Did you order direct from Sundown?

If so, give them some time. They just got in a new shipment of subs. So, they are extremely busy testing and shipping out those.

As said, nice choice of subs too!

  • Admin

We don't have tracking yet as they are very busy with the SA-8 shipment.

  • Author

so it could have shipped already they just havnt updated you guys yet with the info? Or do they just need to fill the sa-8 shipments first

Good chance by the time you get the tracking # it will be sitting on your doorstep.

  • Author

haha that would be badass, it just sucks not knowing anything, im not in any kinda rush just like to be informed on the status because i purchased with guest checkout and you cant look it up whenever you want which is a downside, but im sure it will ship by tomarrow....hoping hahaha

  • Author

It would really be nice to hear something from someone on whats going on with my purchase? It is are hard earned money going to you guys the least you can do it update people on our ordered with a simple email or something... been since tuesday and havnt heard nothing

  • Admin

They are behind with this big shipment, I promise, as soon as we have tracking we will update the order. Mark and I are on email nearly round the clock.

  • Author

as in big shipment you mean they are waiting for a shipment to come in so they can ship out or somebody ordered a big shipment and there trying to get it filled? it seems like they would have the 10's and 12's in stock and would just need to grab them off the shelf and send them out, i could see if they build there subs to order like Fi and would need time to build.

Orders ship in a few business days. By big order we mean the SA-8 pre-orders; of which there were a few 100 pieces to test and ship out.

There are not 100 people in the shipping and testing departments; only so many boxes can be pulled, tested, and labelled in the same day.

Your order will ship out shortly (eg: today).

Edited by sundownz

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