Does it usually take this long to get a response?

[Syphlyn 1]

I've been phoning everyday since Monday (except Tuesday) and attempting to start a chat regarding my order. Left 2 or 3 messages and still have not gotten a hold of anyone. I have a question regarding my order and no one has been able to help me in almost four days now.

 

I've read tons of positive reviews regarding SSA, hell I even joined the forums now. My confidence is still here but I'm closer to the edge everyday!

 

[Julian 641]

Hey buddy, I'll let Aaron know and forward him this thread. To get things rolling before hand what are your order numbers?

[Syphlyn 1]

#10622 and thanks man! Been trying all week.

Edited August 14, 2014 by Syphlyn

[Aaron Clinton 2,372]

Mark or Josh have been on chat as long as the chat has been active.  If chat is not working for you, please email me directly aaron @ soundsolutionsaudio . com and I will help out asap.

 

Your order was updated with tracking info 2 days ago, and you were sent an email with the FedEx tracker: 615344096070  Fedex.com is showing delivery due on Monday.

[Syphlyn 1]

Mark or Josh have been on chat as long as the chat has been active.  If chat is not working for you, please email me directly aaron @ soundsolutionsaudio . com and I will help out asap.

 

Your order was updated with tracking info 2 days ago, and you were sent an email with the FedEx tracker: 615344096070  Fedex.com is showing delivery due on Monday.

 

 

Sent you an email!

Edited August 14, 2014 by Syphlyn

[Syphlyn 1]

I should mention I got in touch with Aaron over email and he took care of me within 5 minutes of my original email. Chat isn't working for me and I guess the phones are really busy and maybe it has something to do with me calling from Canada.

 

Regardless my issues were resolved extremely quickly. 10/10 on service will be ordering everything possible from SSA.

 

Thanks!!

[jcarter1885 995]

good to hear

[garychurch84 127]

SSA FTW!!!