Great Customer Service Provided from US AMPS!!!!

[mafiosi 0]

In an industry where people are afraid to deal with the small guys because they always feel liek they are vulnerable and customer service will not be consistent I am glad to say that US amps is not a company you have to think twice about when buying your next amp.

I had a problem with my md2..... sent it back in for warranty, received a call from Greg immediately stating that they were waiting for parts from their suppliers and that there may be a slight delay in the repair of my amplifier. Since they were proffessional about it I told them to just keep me posted and I would be patient.

A very short time had passed when i received phone calls from Greg and Hector stating that it was unfair for me to have to wait for the amp while they waited for parts from their suppliers so they sent me an upgraded AX1000DE at no extra charge...

how is that for Customer service...

p.s. I bougt the amp from flakko he is a great kid to deal with and was also super super helpful during this whole process....

[btnhtillidie 0]

Thats great to hear! Nothings better than a company backing the products 100%

[Eldorado 0]

flakko and us amps= good guys

[Aaron Clinton 2,372]

flakko and us amps= good guys