100.4 problems

[Smondo17 0]

Coming back from a snowboarding trip almost home and system shut down. Fuses are fine but amp is not turning on. Light is not turning on the amp.

[sundownz 197]

Check remote wire.

[Smondo17 0]

Just checked the amp out again. The fuses are blown, not sure how i missed it the first time haha. So lets just hope new fuses and everything will be good

[canuhearmenow 1]

* make sure that you dont have a speaker grounding to the chassis i had that and it wound up blowing the amp

[Smondo17 0]

Jacob, I am going to send the amp back to you to get it checked out. Bought new fuses and the light still did not turn on. Amp started to smoke so i took it out immediately.

[sundownz 197]

Jacob, I am going to send the amp back to you to get it checked out. Bought new fuses and the light still did not turn on. Amp started to smoke so i took it out immediately.

I almost guarantee one of your speaker wires is shorted to ground - this is EXACTLY what happens. Fuses blow then when you replace them the power supply goes in the amp.

[Smondo17 0]

i don't doubt it, but i def blew the power supply. I am going to check the speakers now. how should i go about sending back the amp. I already sent one back to you before.

[sundownz 197]

i don't doubt it, but i def blew the power supply. I am going to check the speakers now. how should i go about sending back the amp. I already sent one back to you before.

Send it UPS of FedEx:

Sundown Audio

155 South Eastway Drive

Suite S

Troutman, NC 28166

Make sure you fix the short to ground before installing the new amp or you WILL blow the power supply again.

We had a speaker that was shorting to ground through the frame of the speaker itself... as it was screwed to metal in the door. This was in Brandon's Bronco and it was a real pain for us to figure out.

So it may not simply be an obvious wire shorting to ground.

[Smondo17 0]

I do not have my invoice, I would hope I am on file and i see that the amp has a barcode at the bottom of the amp. Is that ok?

[sundownz 197]

I do not have my invoice, I would hope I am on file and i see that the amp has a barcode at the bottom of the amp. Is that ok?

If you got it directly from me on the pre-sale then you are on file.

In the future I suggest sticking the invoice in the cosmetic carton then putting that in a closet somewhere so it doesn't get lost

[Smondo17 0]

Amp shipped today and you should being receiving it on Wednesday the 7th

[///M5 2,833]

You need to FIX YOUR WIRING ASAP, do not install anything until you completely go over everything. This really shouldn't happen.

[///M5 2,833]

Better yet, pay someone to go over it for you.

[Smondo17 0]

Removed my right door panel because i had a feeling that was the area of problem. Turns out the speaker fell from its baffle and was resting on the doors metal. Does this sound like a good explanation for what happened?

[sundownz 197]

Removed my right door panel because i had a feeling that was the area of problem. Turns out the speaker fell from its baffle and was resting on the doors metal. Does this sound like a good explanation for what happened?

Yes - the speaker wires were grounded and therefore blew the amp exactly as I suspected.

http://www.sundownaudio.com/warranty.html

"1) If your amplifier has a blown power supply or damage from excessive vibration there will be a charge for a warranty replacement within the 2-year policy:

* SAZ-1500D and smaller amplifiers (or any future model under 2000 watts) - $30 in the continental USA (AK and HI add $15)

* SAZ-2000D and SAZ-3000D (or any future model 2000 - 3000 watts) - $50 in the continental USA (AK and HI add $20)"

For a new replacement it will be 30 bucks total as it is not the result of a defective amplifier but a blown power supply from a situation outside of our control - eg: grounding out speaker wires.

[audioxtremes 0]

Can't beat that! Most other companies would charge way more, if not just tell you to purchase a new one.

[Smondo17 0]

that is perfectly reasonable. Jacob give me a call when you receive the amp. It should get in tomorrow. I left my number inside the package. I will give you all the necessary payment information.

[sundownz 197]

that is perfectly reasonable. Jacob give me a call when you receive the amp. It should get in tomorrow. I left my number inside the package. I will give you all the necessary payment information.

If you have Paypal you can simply send it over to sundownz@sundownaudio.com - that is the easiest.

[sundownz 197]

I received your amp today - LMK if you have Paypal.

[Smondo17 0]

Got the amp, looks new? haha. Thanks for the speed, i could not ask for more. About to put it in. I fixed the right grounded speaker and am going to check my other mid just to be safe. Is there anything else i should do other then disconnect the battery at this point? Thanks

Steve

[KU40 173]

Can't beat that! Most other companies would charge way more, if not just tell you to purchase a new one.

That's beyond reasonable. I emailed Crossfire about a blown 1000D I had and they wanted $150 to refurbish. haha, yeah no thanks.