Laptop "blue screen" errors

[ricksi30 923]

Hopefully one of you computer gurus can help me.

 

 

Okay so I booted up an older laptop that I had some issues with, and it kept flashing the blue screen and shutting down. I reset it to factory settings, and it seemed better, but after a few hours it did it again. Any Ideas? I honestly don't know what additional info to put so let me know, and I'll provide it.

 

HP Pavilion G7

Windows 7 64 bit

4gb Ram 

AMD Phenom II Dual core 2.6 

[shizzzon 461]

Did u do the big 3 yet?

Lol..

Boot into safe mode, right click computer.. properties.

Im mobile now but somewhere in advanced settings. Set it

To NOT restart on blue screen, then restart to save changes.

Then tell me stop error code next time it comes up with any files

It may lisr with error

[ricksi30 923]

Did u do the big 3 yet?

Lol..

Boot into safe mode, right click computer.. properties.

Im mobile now but somewhere in advanced settings. Set it

To NOT restart on blue screen, then restart to save changes.

Then tell me stop error code next time it comes up with any files

It may lisr with error

No big 3 yet....

 

 

 

 

I was hoping that you would respond! Will do.

[lithium 358]

could be ram, run the windows memory diagnostic. you can find it in the search bar. 

[ricksi30 923]

Here?

[ricksi30 923]

could be ram, run the windows memory diagnostic. you can find it in the search bar. 

I'll try that too thanks!

[ssh 924]

could be ram, run the windows memory diagnostic. you can find it in the search bar. 

I'll try that too thanks!

You can also pull out each ram stick individually if you have multiple, and see if that fixes the error.

[shizzzon 461]

Yes, that's the screen ricksi30!

 

Uncheck auto restart, apply and ok everything, then restart and wait for it to do it again.. then give me the info, hehe.

[ricksi30 923]

Yes, that's the screen ricksi30!

 

Uncheck auto restart, apply and ok everything, then restart and wait for it to do it again.. then give me the info, hehe.

Done, and I'll let you know.

[ricksi30 923]

 

could be ram, run the windows memory diagnostic. you can find it in the search bar. 

I'll try that too thanks!

You can also pull out each ram stick individually if you have multiple, and see if that fixes the error.

I ran the diagnostic and there weren't any errors. Would there be any point in pulling them since it passed? I believe it is two 2gb sticks so I could if it might still be an issue.

[shizzzon 461]

that diagnostics is pointless.  I'll get to that later if need be.   

 

But if you want to prepare now, go to www.memtest.org and download mem tester image.  make sure u get the 64bit version if there is one.

 

you can prepare it later by burning it to disc if we need to get to that stage.

[ricksi30 923]

The boot-able cd option here? http://www.memtest86.com/download.htm

[shizzzon 461]

yea but that's several steps away.

 

I need error codes first.

[ricksi30 923]

yea but that's several steps away.

 

I need error codes first.

Just getting prepared, thanks  

 

 

Now the damn thing won't do it again haha.

[shizzzon 461]

YES! i fixed it, lmao.. . just post the STOP error code and, if present, system file(s) that caused the error.

[ricksi30 923]

Got it!

[shizzzon 461]

hmm. 1E, that's typical of hardware issue.

 

Well, when booting in safe mode, does it ever crash in there?

 

If you do not know, bot into it and immediately start running a whole system virus scan.

 

IF you do not have one, boot info safe mode with networking, download AVG 2013 FREE and keep choosing FREE basic version every time it suggests something else.

 

Run it until it's done scanning.

 

If it crashes before u get done, then it's probably hardware related.

 

is this blue screen caused from doing certain things or just random?

 

Also, now would be a good time to burn that mem cd, stick it back into cd rom drive, set laptop up in bios to boot off the drive first then it will run the test.

 

Let it run until one full pass has been completed(about 30minutes or so).

 

A single error is failure.

[ricksi30 923]

hmm. 1E, that's typical of hardware issue.

 

Well, when booting in safe mode, does it ever crash in there?

 

If you do not know, bot into it and immediately start running a whole system virus scan.

 

IF you do not have one, boot info safe mode with networking, download AVG 2013 FREE and keep choosing FREE basic version every time it suggests something else.

 

Run it until it's done scanning.

 

If it crashes before u get done, then it's probably hardware related.

 

is this blue screen caused from doing certain things or just random?

 

Also, now would be a good time to burn that mem cd, stick it back into cd rom drive, set laptop up in bios to boot off the drive first then it will run the test.

 

Let it run until one full pass has been completed(about 30minutes or so).

 

A single error is failure.

Before I reset the computer it happened every time I opened chrome.

 

 

I'll do the other stuff now.

[shizzzon 461]

i would go into control panel and uninstall chrome and run a scan too.  

 

You may have large amounts of registry corruption as well(sucks if you do because without a backup, impossible to fix if caused by virus).

 

Chrome will launch other things too like Flash player..  Flash is tied to many virii in how they come in via web pages.

 

Try to launch IE or firefox if you have that instead.

 

If they do not cause a crash, then it's not the extensions used in chrome.

[ricksi30 923]

New screen

 

 

[shizzzon 461]

it's the same problem man.

 

How much have you done since the last time i posted.

[ricksi30 923]

it's the same problem man.

 

How much have you done since the last time i posted.

Really I'll I've done is rule out chrome. I'm going to do the rest tonight.

[ricksi30 923]

Damn now I can't get it to boot up and it's throwing out a different code.

[shizzzon 461]

Ah, this one is not going to be easy....

 

First thing you need to do-

 

Boot into safe mode, go to www.nvidia.com or www.ati.com (depending on who made your video card or just go to brand of computer you have's site and download NEWEST video driver).

You must be in safe mode with networking to do this.

 

Install while in safe mode.

 

Then run computer normally.

 

If it crashes AT ALL for any reason, boot back into control panel and go to uninstall programs and start removing from the newest to oldest Windows updates ONE TEST AT A TIME.

 

Meaning, remove the newest one, then restart then use computer normally.  If it crashes again, boot into safe mode and remove the next newest one and restart normally.

 

Once this computer is back to normal, DISABLE WINDOWS UPDATES permanently.

I only suggest this last part if you need to start removing windows updates to resolve the crashing.

[ricksi30 923]

Well then I guess when I tell you that it does the same thing when I try to boot into safe mode you're going to tell me I'm screwed lol